com/loi/whrh20 Emotional Intelligence‚ Job Satisfaction‚ and Job Tenure among Hotel Managers Kara Wolfe & Hyun Jeong Kim a a b Bradley University‚ Family and Consumer Sciences‚ Peoria‚ Illinois‚ USA b School of Hospitality Business Management‚ College of Business‚ Washington State University‚ Pullman‚ Washington‚ USA Published online: 27 Feb 2013. To cite this article: Kara Wolfe & Hyun Jeong Kim (2013): Emotional Intelligence‚ Job Satisfaction‚ and Job Tenure among Hotel Managers‚ Journal
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Click to Print This Page Using job satisfaction and pride as internal-marketing tools. (Human Resources). By Dennis B. Arnett & Debra A. Laverie & Charlie McLane Cornell Hotel & Restaurant Administration Quarterly | April‚ 2002 Cornell Hotel & Restaurant Administration QuarterlyCornell Hotel & Restaurant Administration QuarterlyCornell UniversityTradeMagazine/JournalBusinessTravel industryCOPYRIGHT 2002 Cornell University0010-8804Copyright 2002‚ Gale Group. All rights reserved.200204012002April432Arnett
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A STUDY OF THE RELATIONSHIP BETWEEN ABSENTEEISM AND JOB SATISFACTION ABSTRACT Absenteeism - employees not showing up for work when scheduled is a major problem for organizations. Absenteeism is a habitual pattern of absence from a duty or obligation. Traditionally‚ absenteeism has been viewed as an indicator of poor individual performance‚ as well as a breach of an implicit contract between employee and employer As competitiveness of companies increases and fierce cost reduction applied to
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Brand Equity‚ Customer Satisfaction & Loyalty: Malaysian Banking Sector Norbani Che-Ha* and Shahrizal Hashim** Services cannot be seen‚ felt‚ tasted or touched in the same manner in which goods can be sensed. Therefore‚ the key to success in services marketing is to ‘tangibilizing the intangible’ by using an extrinsic cue like a brand. Moreover‚ brands that are high in brand equity are organization powerful assets. They can lead to customer satisfaction and customer loyalty. This study is to explore
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------------------------------------------------- Duties and obligations of paying banker and collecting banker ------------------------------------------------- Under N.I act‚ 1881. PAYING BANKER * A Banker on whom a cheque is drawn should pay the cheque when it is presented for payment. * This cheque paying function is a distinguished one of a banker. * This obligation has been imposed on him by sec. 31 of the N.I Act‚ 1881. * A banker is bound to honour his customer’s cheque
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ANALYSIS OF SERVICE QUALITY AND CUSTOMER SATISFACTION‚ AND ITS INFLUENCE ON CUSTOMER LOYALTY. (Passengers Survey of Domestic Full Service Airlines Company “Garuda Indonesia” in Indonesia) Mohamad Rizan Management Department of Economics Faculty‚ State University of Jakarta‚ Indonesia dr_rizan@yahoo.com ABSTRACT The aims of research are : 1) Analyzing service quality‚ customer satisfaction and loyalty of full service airlines company (Garuda Indonesia) in Indonesia‚ and 2) Testing
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and leadership style on job satisfaction and organisational commitment A cross-national comparison Peter Lok Australian Graduate School of Management‚ UNSW‚ New South Wales‚ Australia The effect of organisational culture 321 Received April 2003 Revised September 2003 Accepted September 2003 John Crawford School of Management‚ University of Technology‚ Sydney‚ Australia Keywords National cultures‚ Leadership‚ Organizational culture‚ Job satisfaction‚ Job commitment Abstract This study examined
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Organizational Commitment Introduction The organizational structure of a company is the formal composition of the leadership that is involved in task and responsibility that makes it possible for the company’s management to control‚ coordinate and motivate employees for the full realization of a common goal (George & Jones‚ 2005). Every company has a different model of organization even though there are between five to eight organizational
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LOYALTY In the play as the audience we witness loyalty in two different ways. It can be referred as loyalty and disloyalty‚ but I want to emphasize on loyalty in the concepts of one which the loyalty that audience seeks in a character as a true man and the other one is which the loyalty that the character shows to themselves. In the play we see the loyalty of Macbeth to himself where he murders King Duncan in order to take the crown. This proves his loyalty to his own ambitions and desires. Also
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One’s Commitment Commitment is something which engages one to do something‚ a continuing obligation especially financial it starts in the heart‚ tested by action and opens the door to achievement. It is also the state of intellectual and emotional adherence to some political‚ social‚ religious theory or action especially the conscious linking of works of literature and art with such theory of action; it is to serve others demonstrated by an act or acts of selfless service. Based on the CWTS module
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