China’s tourism industry‚ the hospitality industry has an increasing scale and the intense competition‚ so that the problems of development in the hospitality industry are increasing. The high hotel staff turnover rate has became a trouble for managers. As the labor-intensive industry‚ the staff turnover rate in the hospitality should be less than 15% under normal circumstances. However‚ a survey conducted by World Hotel in April‚ 2009 shows that 35% of hotels’ staff turnover rate is more than 3o%
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"Seven Deadly Sins of Service" COLDNESS Hospitality itself is a huge industry now a day and it is vital to have good customer service‚ this is what hospitality is all about‚ making people feel welcome with the product you are offering and surpassing their needs‚ coldness is a big sin in this industry‚ it means to not be affectionate or friendly‚ and not be a very enthusiastic person. The consequences of being a cold person in the hospitality industry is that you are basically not being hospitable
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overlapping types of and theories of unemployment‚ including cyclical or Keynesian unemployment‚ frictional unemployment‚ structural unemployment and classical unemployment.[5] Some additional types of unemployment that are occasionally mentioned are seasonal unemployment‚ hardcore unemployment‚ and hidden unemployment. The U.S. BLS measures six types of unemployment‚ U1–U6. Though there have been several definitions of "voluntary" and "involuntary unemployment" in the economics literature‚ a simple
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Unemployment affects people differently. Some face financial stress‚ even to the point of losing their homes. Others can be so depressed that they become emotionally and socially unstable‚ even to the point of committing crimes. These effects of unemployment have many causes. The main reasons for unemployment are improvement of technology‚ recession‚ and globalization. Unemployment has been increasing over the past ten years. It has more than doubled since January of 2000. According to the Bureau
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According to Gillespie (2011)1‚ “unemployment is a measure of the number of jobless people who want to work‚ are available to work‚ and are actively seeking employment.” However‚ unemployment does not include underemployed workers and part time workers. Since 2008‚ the global unemployment rate has grown. However‚ in normal situations or even boom times‚ the unemployment rate never equals to zero. Hence‚ the main purpose of this essay will demonstrate the situation of unemployment. It will first describe how
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Environmental Scanning Political This factor is normally affected by the strategy or agreement of government. In Hong Kong‚ not only the local government will affect the hospitality‚ also the China government. We analyze that there are two political issue which increasing the Hong Kong inbound tourism and business between foreigner to China. They are Closer Economic Partnership Arrangement (CPEA) and World Trade Agreement (WTO). China government opened the market to the world and accepted the transaction
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of ’Unemployment’Unemployment occurs when a person who is actively searching for employment is unable to find work. Unemployment is often used as a measure of the health of the economy. | The most frequently cited measure of unemployment is the unemployment rate. This is the number of unemployed persons divided by the number of people in the labor force. Reasons for Unemployment People can be unemployed for a variety of reasons. The Bureau of Labor Statistics (BLS) notes five prime reasons
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be a number of people who are unemployed. Unemployment is when there are people in our society who desire work but are unable to obtain it because of the fact that there are not enough jobs for everyone. There are many factors that can cause unemployment but one of the biggest factors is lack of private investment. This is caused by private companies not expanding their activities fast or not expanding them fast enough. Another main factor of unemployment is the increase of labour costs. Labour costs
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Unemployment case in the Municipality Of Murcia Negros Occidental Unemployment definition The state of being involuntarily out of work. The unemployment rate is the number unemployed as a percentage of the total population of working age. An unemployment level of under 3% is thought of as a natural rate as people change their jobs‚ their residences‚ and their state of health. Structural unemployment occurs when the labour market no longer requires a particular skill‚ as in the case of printing
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Effect of employee turnover on the performance of hotel in the hospitality industry in Nigeria: A focus on Rockview hotels Abuja and Trafford hotel. Chapter One 1.1 Background of the study Hospitality industry is an industry that provide the servives of food‚ drink and lodging facilities. The hospitality industry comprise of commercial and welfare sector. The commercial sector includes the hotel‚ restaurant‚ inn‚ guest house‚ vending services etc and the welfare sector are the hospitals‚
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