1) 1. Introduction The management of a business can be divided into nine business functions namely: General and strategic management Purchasing Production and operations Marketing Public relations Human resources Administration and information Financial and accounting Risk management The nine functions are important because their role is to ensure that the goals of the business are achieved. All the functions work together to ensure the survival of a business just like the organs of a human. None
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OUTCOME 2: Understand how to receive and transfer telephone calls – 2.1 Describe how to identify callers and their needs Identify callers needs Start with open questions‚ use active listening‚ don’t interrupt the caller. Clarification of actual situation/facts Ask pertinent questions‚ go over what the caller has said and ask if this is right. Find out what user knows already Ask what information was previous given‚ have respect for the callers attitude without adopting it. Transition providing
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Effect of Unethical Behavior Article Analysis Lisa Talley ACC\291 June 10‚ 2013 Eric Oechsner The Securities and Exchange Commission was created in 1934 to police the U.S. financial markets. Today‚ the Securities and Exchange Commission continues to create legislation tightening reporting standards and providing more transparency. Unfortunately‚ increasing standards often comes after a failure of the system. The Sarbanes-Oxley Act of 2002 is a primary example of legislation following
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Business Case IIS Networking Infrastructure Design Project | |Table of Contents | | | | Executive Summary 2 Project Overview 3 1.1 Project Overview 3 1.2 PROJECT DESCRIPTION 3 1.3 ALTERNATIVES
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Insurance sales is a very competitive industry. When it comes to marketing and squashing the competition‚ many companies turn to underhanded methods such as pointing out everything that the other companies do wrong. Aflac is different. Aflac is an ethical company who strives to care for its clients and employees. In fact‚ Aflac has been listed several times on the “100 Best Companies to Work for” and “Most Admired Companies” lists published by Forbes (Aflac‚ 2016). In addition‚ they have been listed
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Scenario: You are a marketing guru and are giving a presentation on marketing to some colleagues that have just started their new roles in the marketing industry. You need to create a document that your colleagues will read; in this document you must describe and compare the similarities and differences of marketing techniques that are used to market different products or services in two organisations. Finally‚ you need to write up an evaluation of how effective marketing techniques have been
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workers as a key economic resource of the twenty first century. If an employee leaves a company to work for a competitor‚ what types of knowledge would be ethical for the employee to share with the new employer and what types of knowledge would be unethical to share? Ethics is defined as the rules or standards governing the conduct of a person or group. (Bovee‚ Thrill and . 2007‚ pg 63) When an employee leaves one company to work for a competitor‚ they aren’t just taking their skills or qualifications
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: Impact of Unethical Behavior The impact of unethical behavior is wide spread‚ and does unimaginable damage to people‚ and business alike. The results of unethical behavior on the grandest scale would be Enron‚ Tyco‚ and Global Crossing‚ or WorldCom. Greed led to accounting abuses‚ cover ups and every day people becoming whistle blowers. Manipulating financial reports is illegal and unethical because the financial records are supposed to show the
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A production concept is the oldest of the concepts in business. Business concerned itself primarily with production‚ manufacturing‚ and efficiency issues. It holds that consumers will prefer products that are widely available and inexpensive. Managers focusing on this concept concentrate on achieving high production efficiency‚ low costs‚ and mass distribution. They assume that consumers are primarily interested in product availability and low prices. This orientation makes sense in developing countries
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Financial Accounts The Assignment Liam O’Brady owns a business selling musical instruments. The following trial balance has been extracted from the books of account at 31 October 2012. Dr Cr £ £ Bank balance 19281 Capital balance as at 1 November 2011 61489 Carriage inwards 480 Carriage outwards 2110 Discounts 664 811 Drawings 28650 Fixtures and fittings – at cost 62200 Fixtures and fitting – provision for depreciation
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