Assignment Customer service Submitted by:Gergana Tsareva Id number: GT21132 Submited to:Chika Ugoji APRIL 2013 TABLE OF CONTENTS: 1.INTRODUCTION……………………………………………………………………………...3 2.Task 1: CUSTOMER SERVICE POLICY…………………………………………………..3 - Meaning………………………………………………………………………………...3 - Examples……………………………………………………………………………….3 - Table presentation…………………………………………………………………….4 - Reason of using customer service…………………………………………………..5 3.Task 2: REFLECTIC SUMMARY FOR GROUP WORK…………………………………
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forces influencing business management and decisions. It contains two forces‚ specific and general. Investors‚ competitors‚ customers‚ and suppliers affect directly in their day-to-day operations are the specific forces. Social‚ political‚ legal and technological conditions affect organisations indirectly are the general forces. Strategy management and innovation are vital for an organisation’s growth and development. Upon understanding the importance of strategy management and innovation‚ researchers
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Customer Service Assignment Nicole Bates FETAC LEVEL 5 Customer Service Collection of Work Consumer Legislation Assignment (20%) Brief: 1. Identify the key elements of consumer legislation associated with your industry. 2. Identify the functions of associated regulatory organisations. 3. Explain the applicable standard/rating systems. I declare that this work is my own. Signed ______________________________________ PPSN:_______________________________________
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................................................3 • Service and Technology • Service Quality • Service Middleman • Service Management • Service Design & Blueprint • Service Development Issues • New service development.....................................................................................4 • Security and Safety issues....................................................................................5 • Service Innovation...........................................
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Meeting additional requirements for children’s care and learning development. P1 Additional needs is a person with a physical‚ communication‚ sensory‚ behavioural or learning disability‚ or long-term/life-limiting condition. This can also include those with emotional health and wellbeing needs which puts an impact on their daily life including the even more significant mental health problems. Downs syndrome: Downs syndrome is a chromosomal disorder caused by a fault in cell division which
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Should the Government Regulate Food More? Since the time the fast food industry was established‚ people have been enjoying the convenience of having food served to them in a fast and timely manner. However‚ today people are learning about the harmful effects fast food can have on a person’s body. We the people need to do something about this fast food epidemic. These businesses need to be regulated more by the government to keep the American nation a healthy nation. As a result‚ this issue is a
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Ethnicities are More Than Just Costumes ‘We’re a culture‚ not a costume” this Halloween was an impactful article and gave me a different view of how racism still exists in our society. The main goal of the campaign is to simply raise awareness of racist stereotypes that are included in Halloween. I believe that this is a significant issue that we still must deal with today‚ and it should be understood to be accepted. If everyone in the world reads this article‚ I feel that it would greatly improve
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What Is Customer Service? Customer service has been defined in many ways. The challenge is that appropriate service means different things to different people. It is often easier for customers to identify inappropriate service‚ than to define what they should experience. Some Common Definitions of Customer Service “Customer service is a commitment of all employees in a company to make being a customer a completely positive experience one that everyone customer will want to experience time
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world day by day. From my personality‚ I am an extrovert girl with a lot of ambition. In specific‚ I always plan well to make sure that everything is right. Besides‚ with some senses of humors‚ I expand my network by making friend with new people around and through others online social network tools Yahoo ect.... Moreover‚ in the spare time‚ I love reading interesting books and going out with friends for fun. However‚ one thing I care all the time is how to improve myself to be more aware of social
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believe that schools give too much homework and should be banned because less homework gives teachers more time to plan lessons‚ children need more time for other activities‚ and homework often has bad effect on students. First of all‚ less homework gives teachers more time to plan lessons. According to the Achieve 3000 article‚ “No More Homework?‚” in paragraph 2‚ the author says‚ “If teachers did not have to mark homework‚ they would have more time to plan lessons and monitor students’ daily
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