Pressure : 136/75 mmHg. Pulse Rate : 67/min (irregular rhythm) Temperature : 37°c Respiratory Rate : 21/min Pain Score : 2/10 Physical Examination Cardiovascular System DRNM Irregular rhythm of pulse Respiratory System Lung clear No respiratory distress No sign of cyanosis No Ronchi Abdomen Soft No tenderness No swelling Central Nervous System No loss of sensation GCS : 15/15 Upper and Lower Limbs No pedal oedema No deformity seen. Capilarry
Premium Blood Diabetes mellitus Blood pressure
Adopting self-service technology to do more with less Toni Hilton Westminster Business School‚ University of Westminster‚ London‚ UK‚ and Tim Hughes‚ Ed Little and Ebi Marandi Bristol Business School‚ University of the West of England‚ Bristol‚ UK Abstract Purpose – Employees have traditionally played a major role in the customer’s service experience. Yet self-service technology (SST) replaces the customer-service employee experience with a customer-technology experience. This paper seeks
Premium Service system Customer service Customer
03 Customer expectations of service L EARNING O BJECTIVES This chapter’s objectives are to: 1 Recognize that customers hold different types of expectations for service performance. 2 Discuss the sources of customer expectations of service‚ including those that are controllable and uncontrollable by marketers. 3 Acknowledge that the types and sources of expectations are similar for end consumers and business customers‚ for pure service and product-related service‚ for experienced customers and
Premium Service system Customer service Service
world would be what I have learned from the units dealing with diversity‚ customer behavior‚ customer loyalty‚ and exceptional service. Looking back I have learned that customer comments‚ whether they are good or bad‚ should always be taken into consideration‚ addressed and handled appropriately. By recognizing these comments I noticed that they can provide insight to the thought process of the customer and in turn could help improve not only the customer service department but the product as well
Premium Customer service Customer Good
to communicate with customers to identify and agree on product/ service specifications. It is crucial to be aware that customer expectations and needs will change from time to time and will be affected by market trends‚ fashions and changes in external environments. This means the business plans need to be adapted to changing needs of customers and is important that organisations communicate with its customers. Profiling is a method to understand the needs of the customers. Profiling enables organisations
Premium Management Customer service
LESS IS BORE. INTRODUCTION HOW CAN ONE DESCRIBE AND ANALYSE AN ARTISTIC MOMENT WHILE IT IS GOING ON? SO IN CASE OF POSTMODERNISM‚ HISTORY OFFERS NO INSIGHT AS TO THE SCOPE OF THE MOMENT BECAUSE WE ARE IN IT’S MIDST. EXPLANATION “I NEVER KNEW ANYBODY . . . WHO FOUND LIFE SIMPLE. I THINK A LIFE OR A TIME LOOKS SIMPLE WHEN YOU LEAVE OUT THE DETAILS.” SAME WAS THE THINKING OF ROBERT CHARLES VENTURI WHEN HE TOSSED HIS FAMOUS QUOTE ‘’LESS IS BORE’’‚ WHICH PAVED THE WAY FOR POSTMODERNISM IN THIS MODERN
Premium Architecture Modernism Postmodernism
Unit 1 Assessment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a USB drive • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course
Premium Customer service Employment Customer
Customer service is vital in today business industry. Customer service‚ by definition‚ is about serving people; it should be genuine‚ personalised and compassionate. They are a valuable resource to business because their feedback helps to shape and improve the business. Our aim is to ensure that the customer feels good but as well as having a memorable experience. This can be achieved by providing and delivering a professional‚ helpful‚ high quality service and assistance before‚ during and after
Premium Management Employment Customer service
revenue job was more challenging and a way to be promoted in the company. I discussed my ambitions with my manager‚ she offered me an interview‚ then a training in ticketing. I was successful and she offered me a maternity cover position on revenue. 2. Provide an example when you have made a sale through the delivery of exemplary customer service. Answer Engaged in a conversation with a passenger who was buying a single ticket on board I found out that he returns within a month so I advised him
Premium Customer service Customer The Return
“The More Factor”: The Final Frontier – Fact or Fiction In the essay “The More Factor‚” author Laurence Shames honestly presents the backstory of America in desperate need of more. Shames begins with an illustration from the 1880s‚ in which large amounts of land in Texas would be developed into towns with unnecessary accessories. After building the towns‚ most residents would move on‚ but some would stay to appear as current residents for a census to determine the variety of a city. Afterwards
Premium United States Americas The Final