Journal of Case Research Volume II Issue 02 Communicating in a Crisis and the Role of a Business Leader: The Case of Jet Airways Payal Mehra1 Jet Airways: Background Jet Airways (India) Private Limited was a reputed private airline in India with an average fleet age of 4.45 years. Jet flew to 63 destinations spanning the length and breadth of India and beyond‚ including New York (both JFK and Newark)‚ Toronto‚ Brussels‚ London (Heathrow)‚ Hong Kong‚ Singapore‚ Kuala Lumpur‚ Colombo
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SUBJECT: JetBlue Airways Key strategic issues faced by JetBlue Airways JetBlue Airways was established in USA as a low-cost domestic airline carrier. The company started operating as a point-to-point carrier‚ providing quality customer service at competitive prices. Basically‚ the main strategy of JetBlue is to offer its clients a combination of low fares and product differentiation. In terms of strengthening its market positions‚ the following key strategic issues
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flavors offered to the consumers‚ they will be having more choices. Memo Fizz does not offer only a two in one energy drink (energy booster and memory enhancer) but it also serves as refreshment. So anyone‚ even if you are just thirsty‚ can buy the product. The product focuses on the needs of the professionals and the students (main target market)‚ but the group did not close the opportunities to sell more the product so they are promoting it not just as a two in one energy drink but also as a perfect
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common objective The importance of Teamwork The interesting concept in the management jargon is widely understood in the extended form for TEAM is: T- Together E- Everyone A-Achieves M-More The importance of Teamwork on productivity and production Teamwork generates more productivity and offer better solutions than if individuals work independently. Teamwork enables you to accomplish task faster and more efficiently than tackling individually. Teamwork reduces the workload for all
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things a society needs to progress. Not only do these taxes help improve our quality of living‚ but they also fund government programs such as public education‚ foster care‚ and welfare. These programs are all designed to help society grow and advance as a whole. Most taxes are paid by middle-income families because the top one percent make more money and as a result‚ pay fewer taxes due to certain loopholes in the law. However‚ it must be mandatory for wealthier individuals to pay more taxes to generate
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"Once More to the Lake" is an essay first published in Harper’s magazine in 1941 by author E. B. White. Once more to the lake” is a personal and autobiographical writing shared by E.B.White and therefore‚ the main character is the author itself and White’s beloved family. In abstract “Once more to the lake” is a renowned writing of E.B.White in which the author narrates a story recalling his childhood experience of resorting to a lake in Maine‚ however the story pertains more with how the author
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Delivering Customer Service Contents • • • • • • • Case Summary Company Background The Starbucks Value Proposition Delivering on Service Caffeinating the World Starbucks’ Market Research: Trouble Brewing? Rediscovering the Starbucks Customer • Suggestion Case Summary • > 5% ann. sales growth during 11years in a row (~2002) • close to a recession-proof product (Howard Schultz) • Lack of strategic marketing group and customer relationship management : Overlooking of market and customer-related
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Etihad Airways Unveils Summer Growth Plans http://search.proquest.com.ezproxy.uow.edu.au/docview/194868946 Electronic resources access log-in | University of Wollongong Library. 2013. Electronic resources access log-in | University of Wollongong Library. [ONLINE] Available at: http://search.proquest.com.ezproxy.uow.edu.au/docview/194868946. [Accessed 28 October 2013]. The focal purpose of this article is to see how and airline has grown so fast‚ as well as look into the dfferent services they may
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Customer Service Concerns Richette Galiotte GEB3213 Advanced Communication in Business Professor Smith February 15‚ 2013 Abstract Page During my research of the General Mills Corporation regarding its methods in handling its customers‚ I notice several similarities between their practice and what was cover in the book that was assigned to us for this semester. They have a simple plan to keep their loyal customers but they have teamed up with
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Tittle: Should the government regulate the Internet more strictly Should the government regulate the Internet more strictly? It is no exaggeration to say that the Internet has changed the world. Today‚ we can get all kinds of information from around the world through the Internet and life in the world easy to communicate with others. Therefore‚ the Internet seems to be at first glance dream tool. However‚ the Internet is not always a bright side. It can be harmful‚ when we use it and little
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