customer needs Assessment 2 Student Name: GURDEEP SINGH Student ID: HIC-140705 Submitted to: SHAMIR TABLE OF CONTENT custmore service standards 3 Introduction 3 Defining custmore service standards 3 Policies and procedures of custmore service standards 4 Planning and implementation 6 Monitoring custmore service standards 7 Conclusion 8 Customer service standards Introduction We are used to such phrases as ‘100% reliable’ and ‘works every time‘as they relate
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My
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Unit 2 – Business Resources Investigating Business Resources Part 1 Apple Inc. manages their human resources by having different staff members in charge of different sections. For example‚ there are a certain amount of staff that is in charge of managing the ‘Genius Bar’ in each Apple Store. They help the customers with their products; to find solutions or alternatives to their faulty products. There are also members who manage the bookings and appointments for customers. An appointment
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Name: Date: Graded Assignment Unit Test‚ Part 2 Answer the questions below. You may use a drawing compass‚ ruler‚ and calculator. When you are finished‚ submit this test to your teacher by the due date for full credit. You ARE NOT allowed to use the internet while completing this exam unless specific directions are given in a problem stating that you may access a graphic via google or other search engine. Use of the internet while completing this test is considered cheating and will result in
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NT1330 Client-Server Networking 2 Eric Miara Windows 2008 Network Services Unit 1 Assignment Professor Mo March 19‚ 2015 There are two very important tools to use in Networking. They are Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP). These help keep your Network organized while building it. A DNS is a system used to name computers and network services that is organized into a hierarchy of domains. It can help locate computers and services through user names
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Unit 01 Assessment: Understanding the Organisation Question 1. Describe the products and services of a commercial‚ a public and a third sector organisations in your local area. Commercial: this is often known as a private sector and includes organisations | Such as retail‚ hospitality‚ and leisure. the commercial sector is motivated towards | making profit and increase profit‚ attract new customers and build on existing | Relationships. customer service focuses on sales and after sales
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Test 2 Topic IV: Infection/Wound Table 31-2 Nosocomial Infections Site Most common Microorganisms Causes Urinary Tract Escherichia coli‚ Enterococcus species. Pseudomonas aeruginosa Improper catheterization technique‚ contamination of closed drainage system‚ inadequate hand cleansing Surgical sites Staphylococcus aureus (including MRSA). Enterococcus species (including VRE). Pseudomonas aeruginosa Inadequate hand cleansing‚ improper dressing change technique Bloodstream Coagulase-negative
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your computer or a disk Work through your Assessment‚ remembering to save your work regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and Assessment number. Name: Daniel Booth Please note that this Assessment document has 11 pages and is made up of 4 Parts. Part 1: Know the nutritional
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UNIT 2 PRINCIPLES OF DIGNITY IN ADULT HEALTH AND SOCIAL CARE PRACTICE BY MARIE BROWN 1.1 EXPLAIN THE PRINCIPLES OF DIGNITY IN ADULT HEALTH AND SOCIAL CARE Dignity must be at the centre of everything we do if we are to achieve high quality person centred care and support‚ dignity focuses on the value of every person as an individual it means respecting others views‚ choices and decisions‚ not making assumptions about how people want to be treated and working with care and compassion. The principles
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M1 Unit 2 business In this document I am going to be discussing the differences and the similarities between the business aims and objectives of a restaurant and a charity and explain why they are different. The restaurant The aims of the restaurant are to make money and the business will then put back any money into the business to make it expand and also to pay wages. The restaurant also wants to be serving high quality food to maximize profit‚ an objective for the restaurant is too break
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