1 Know how to recognise signs of abuse A Define the following types of abuse and identify the signs and/or symptoms associated with each type of abuse The Department of Health has defined abuse as “Abuse is a violation of an individual’s human and civil rights by any person or persons” (No Secrets 2000). There are many different types of abuse and individual cases of abuse usually involve a different combination of these different types. (i) Physical abuse Refers to hitting‚ slapping‚ scratching
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two different selling situations” Introduction: In this task I am going to compare and contrast the personal selling skills and processes used in the two different situations. One situation is over the phone and the other one is face to face communication. Comparison: In both situations the seller over the phone and the person speaking face to face have to greet the customers because they want to tell the customers that they are welcome to talk to them. This also creates a good impression to
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both could be associated with each other. During periods of growth you expect to see a fairly high demand for John Lewis’ good quality products so customers and potential customers would buy as during this time customers behaviours over money is more care free compared to when its in a period of recession. Mostly you could see John Lewis looking into recruiting more workers as since demand can increase a lot during the growth environment they’ll need more workers to spread out the job load for the employees
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Programme Unit Title: Working in Partnership in Health and Social Care Student Name Edexcel BTEC Levels 4 and 5 Higher Nationals in Health and Social Care Unit Code: 5 Date Issued: Aug 2013 Assignment Evaluation Sheet – Working in Partnership in Health and Social Care St Patrick Student ID No.: Edexcel Registration No.: Date of submission 17:00 on 26th Oct 2013 Lecturer Name: Chris Tapp Internal Verifier Name: Shirley Yearsley ACHIEVING A PASS ALL assessment criteria must
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Foundation Degree Community Health & Social Care Course Guide 2009-2010 School of Health & Wellbeing CONTENTS 1. WELCOME 2. ABOUT THIS GUIDE 3. TEACHING AND LEARNING STRATEGIES 4. KEY SKILLS 5. WHERE ARE MODULES TAUGHT? 6. WHO WILL TEACH ME? 7. ARRANGEMENTS FOR STAFF-STUDENT LIAISON 8. PATHWAYS 9. MODULE DESCRIPTIONS 10. CHEATING AND PLAGIARISM 11. GLOSSARY
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Moreover‚ the Citizen Advice Bureau also helps the service users who wish to make the complaints against the care providers. It also provides advocacy services to the service users who wish to complain. If we have complaint against the individual practitioners then‚ we can make a formal complaint to their respective regulatory body. For instance‚ the regulatory body for nurses and midwives is Nursing and Midwifery council (NMC) and for the doctors is General Medical Council (GMC). If the complaints
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Communication skills are used within care settings to engage within a better conversation. They consist of physical attributes which make conversation and discussion more effective by conveying interest in what the carer/professional is saying. My first example of a communication skill is body language. Body language is the conscious and unconscious use of physical bodily positioning in order to convey attitude and emotion. Open body language would consist of sitting with a straight back with hands/arms
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Unit: 504: Develop health and safety and risk management policies procedures and practices in health and social care (M1) 1.1 - Explain the legislative framework for health‚ safety and risk management in the work setting. The Health and safety at Work etc. Act 1974 is the major piece of the health and safety legislation in Great Britain. It provides the legal framework to promote‚ stimulate and encourage high standards. The Act‚ when first introduced‚ provided an integrated system dealing with
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Health & Safety in the Workplace Key Legislation in Health and Social care settings All of the above mentioned legislations are crucial part of health and safety. Every piece of legislation describes not only clear guidance of responsibilities but also how should we maintain health and safety to eliminate risks for the people using social care settings. It is very important for us to follow health and safety policies and procedures to eradicate risks from workplace and maintain safe working
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Unit 2: Communication and Values [Type the author name] Introduction: In my report I will show my understanding and knowledge of the importance of communication skills in care settings and about values involved in care practise. I have chosen to do my report on educational settings and I will focus on how individuals with specific needs communicate in both group interactions and one-to-one interactions. I will do this by working in a class on both Thursday and Friday mornings
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