Harriet Green: moonkai@hotmail.com Unit 1 Promote communication in health‚ social care or children’s and young people’s settings Unit number: J/601/1434 (SHC31) Credit: 3 Guided Learning Hours: 10 Level: 3 Learning outcomes: Outcome 1 Understand why effective communication is important in the work setting 1.1 Identify the different reasons people communicate. The main reason we communicate is because we want or require something. This may be for comfort: We may require something
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Customer Centric Service Kaplan University Unit 1 AB221 Malana Crofoot 01/10/2012 Unit 1: Customer Centric Service When a person owns or operates a business there is an expectation to deal with persons outside of themselves. Knowing this it is best to give those people the best impression possible in order to gain customer loyalty and repeat business. If I owned a business‚ I would try to treat every customer as if they were my first. That first customer is very crucial
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Malika Nichols TDA 3.1 Unit Level 3 Work Pack 1 TDA 3.1 Learning Outcome 1: 1.3 Task 3 Explain how you would respond in a way that built a positive and supportive relationship and how it may affect the way people involved‚ may communicate with each other. Scenario 1 – Being professional In this case I would tell Mrs Bedford that we are supposed to be professional and that she should try speaking to Amanda. She could maybe give Amanda a copy of her job description and let her know what she could
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Unit 1: Understand Child and Young Person Development Unit code: CYP Core 3.1 Unit reference number: L/601/1693 QCF level: 3 Credit value: 4 1.1 Explain the sequence and rate of each aspect of development from birth – 19 years The sequence of development of a child and young person is divided into five different aspects. They include: Physical‚ social‚ communication‚ intellectual and cognitive‚ emotional and behavioural and moral development. Since every child develops at a different
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Unit 001 Roles‚ responsibilities and relationships in lifelong learning Introduction As an experienced manager who has gained the DMS qualification (Diploma in Management Studies level 5) I have a clear understanding of leadership and a team environment and using people skills to promote good work dynamics. In addition I am a qualified beauty therapist with my own beauty business. My aim is to achieve another quality and qualification to enable me to promote and pass on skills to others within
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Unit 19 – Music & Society Over the past three decades‚ in the recording studio a widespread of technical changes have occurred. This has changed music on a whole. Factors such as studio production‚ the role of the producer and the recording engineer have also been altered durastically in music by technology. The Internet‚ digital formats and industry progressions are known to have caused changes too. Particularly‚ the computer industry introduced many digital technologies over these decades. At
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Unit 27 - Support Children and Young People’s Health and Safety CYPW LEVEL 3 Outcome 1 - Understand how to plan and provide environments and services that support children and young people’s health and safety These are the following principles to consider when you are planning safe environments or activities with children. Most of them are just plain common sense‚ just remember though everyone is an individual and may have particular needs. The following points will help you in your planning:
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CACHE Childcare & Education Level 3 Unit one Statutory- I attended King James Art Academy from the age of 11 up until 15. It was opened by law. It was not a small school or a large school. On average there were 800-900 students that attended. We had to wear a uniform which consisted of black shoes‚ black straight leg trousers‚ a white shirt‚ black tank top‚ navy blue tie and a navy blue blazer. Everyone was made to buy the blazers and ties from the school‚ the blazers costing £23.00 and the
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Learner Performance Evidence Record For Holistic Assessment Of Units Use this form to record details of activities (tick as appropriate) Observation by your Assessor Seen by a Witness Observation by Expert Witness Professional Discussion Self-reflective Account Assessor Statement of Work Product Your assessor may wish to ask you some questions relating to this activity. Ensure that they are recorded and remember to sign and date the bottom of these sheets. Learner Name:
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Company 2: Adidas (profit) Adidas is a GLOBAL PUBLIC LIMITED COMPANY and it is in the tertiary sector (providing it to individuals and shops) What does Adidas? For over 80 years the adidas Group has been part of the world of sports on every level‚ delivering state-of-the-art sports footwear‚ apparel and accessories. Today‚ the adidas Group is a global leader in the sporting goods industry and offers a broad portfolio of products. Products from the adidas Group are available in virtually every
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