In this assignment‚ I will be describing the different types of customers you may meet at a superstore and writing about their needs and expectations. Dear Alan‚ In a superstore‚ there are many different types of customers that you may meet‚ in this email; I will be describing the needs and expectations of an Internal Customer‚ a Disabled customer and a young couple with children. For a quick example‚ a standard customer would expect a clean store and friendly staff‚ where-as a disabled customer
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There are a number of laws and regulations that have been put in place to protect consumers when buying products or services. Businesses must make sure they follow these laws and regulations to prevent possible legal action being taken out against them. These laws prevent the businesses from misleading customers about their goods or services. I am going to explain these laws‚ and explain how they impact of McDonalds and Apple. Sales of Goods Act 1979 The Sale of Goods Act lays down several conditions
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In this task I am going to be speaking about and explaining a successful promotional campaign. The campaign I will be speaking about is the ‘whopper sacrifice’. The whopper sacrifice is a Burger King advertising campaign on Facebook that promised a coupon for a free hamburger if participants deleted 10 people from their ‘friends’ lists on the social network. I would class a good advertising campaign as: it is aimed at the target audience and uses the most effective medium for them. It should raise
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Introduction P1. One to one Effective one to one communication in a health and social care requires‚ listening skills‚ information- giving skills and questioning skills. Care workers communicate one to one on a daily basis in informal communication and formal communication. Informal communication can take place when a care worker is communicating with another work colleague who is also a friend‚ or when they have built a relationship with a patient or relative that they have known very well.
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1. Teletech Corporation currently uses its hurdle rate to measure its economic profit and NPV. It is used to measure value creation‚ and providing information on each unit’s performance for investors. Teletech’s current practice of “one size fits all” hurdle rate is not the best practice because each division has its own risks and nature of operations. Therefore‚ each division’s profitability should be compared to that division’s own WACC. 2. See attachment 3. According to Rick Phillip’s
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1.Methyl mercaptan is used to give natural gas its distinctive odor. 2.Yes they can regenerate since there are stem cells (i.e. basal cells) present. These are the only neurons that commonly regenerate. 3.Dan will not be able to taste normally if the olfactory epithelia are damaged‚ just as a cold reduces taste sensation. Input from the nasal receptors enhances flavor analysis. 4.Although debris did not enter his eyes during the explosion‚ there was intense light and heat from the explosion that
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NAME: I. SIGNIFICANT FIGURES Determine the correct number of sig fig 1. 0.0001002300 2. 3‚039‚401‚000 3. 6.00 4. 8.0003 5. 6‚793 6. 3.040 x 103 7. 400.00 8. 0.000000000890 9. 10‚600 10. 0.5009 Express the answer for the given mathematical operation in correct sig fig 11. log(8.9790 x 1021) 12. antilog(0.1) 13. 0.34589 + 0.30 14. (1.310 x 102) x 0.350 15. 0.040500 / 0.030 II. REDOX REACTIONS Balance the following redox reactions and indicate which chemical species is the oxidizing agent and the
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LAB 6 PART 1: LAB ON BONE TISSUE LAB OBJECTIVES: Upon completion of this exercise‚ the student should be able to dissect a chicken drumstick and identify the superficial and internal anatomies of a long bone. THE ANATOMY OF A LONG BONE Identify the anatomical structures of a long bone by examining the tibia of a chicken. MATERIALS NEEDED: Textbook and/or atlas Two chicken drumsticks Sharp knife or single-edge razor blade Tweezers Magnifying glass Camera DISSECTION PROCEDURE:
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Jordan Tavaglione Unit 3 Task 1- P1 -describe the concept and principles of marketing A) Dictionary definition for marketing: “The management process responsible for identifying‚ anticipating and satisfying customer requirements profitably.” When marketing a product or service the organisation needs to make sure it will satisfy the customer needs or wants. An organisation will not survive let alone succeed or make a profit if it does not meet the customer’s physical‚ intellectual‚ educational
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1.3 EXPLAIN THE POST – 16 OPTIONS FOR YOUNG POPLE AND ADULTS POST 16 – OPTIONS Post 16 options are given to young people and adults after they finish year 11 from school. Each post-16 option offers you different qualification opportunities and a different mix of teaching methods and assessment. Post 16 options comprises on: STUDY FULLL TIME 6th form or college Take up an Apprenticeship‚ Traineeship or Supported internship Take a part-time education or training course if you are employed
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