CENTRE FOR EMPLOYERS AND ENTERPRISE EVIDENCE REPORT Learner: Ana-Maria Date of Evidence: 14.01.13 Assessor: Veronica Campbell Qualified: ASSESSMENT METHOD (Please tick) Direct Observation Witness testimony Record of Work Product Case Study Questioning Simulation Reflective account RPL Professional Discussion Other: REPORT REFERENCE There are two major pieces of legislation in the Health‚Safety and Security at work sector: 1.The Health and Safety at Work Act
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1) Know How To Recognise Signs of Abuse Physical Abuse: This can be biting‚ hitting‚ throwing things at or over so a service user is scalded‚ burnt‚ Shaking‚ suffocating‚ trying to force feed or causing any physical harm to a service user. Sexual Abuse: non penetrative sexual act can be forcing a service user to watch sexual activities‚ including watching sexual activities on the internet‚ forcing them to take part in sexual activities‚ behave in a sexually inappropriate way; penetrative
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Analysing how different communication techniques are used in customer service I am going to analyse how different communication types are used to meet the customer requirements in different catering establishments. Good listening skills are a key factor when delivering customer service because the customer needs to know that they are being listened to and so they feel appreciated. It is also important to have good communication when training the staff as they basically keep the establishment running
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P1 Strengths: • I am enthusiastic • I have a positive attitude • I am self-motivated • I have excellent communication skills • I am trustworthy • I have a smart appearance Weaknesses: • Nervous when speaking in front of groups • I am sometimes shy when I meet people for the first time • My punctuality is sometimes a problem M1 When starting your own business there are many advantages‚ these vary from being your own boss‚ which means you are able to make your own decisions which
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P4 – Outline the organisation and function of the endocrine system M3 – Explain the function of the endocrine system Organisation of the endocrine system: (diagrams of each) • Pituitary gland • Hypothalamus • Thyroid and parathyroid gland • Pancreas • Adrenal medulla • Adrenal cortex • Gonads and placenta • Pineal • Gastrointestinal tract To achieve M3 state what function it has in relation to endocrine system. Function of the endocrine system: • Characteristics of hormones
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How legislation‚ policies and procedures relating to health‚ safety and security influence health and social care settings Health and safety at work act 1974 (HASAW) - This act provides general guidance about health and safety. The duty of the employer is to make sure health and safety of their employees and show that they have taken all attainable steps to do this. The employer should also give training and safety equipment‚ employers should carry out regular checks and improve and put in place
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Using Teams at the Engineered Materials Business Unit Consolidated Products is a multibillion-dollar company headquartered in Atlanta‚ Georgia‚ which specializes in a large selection of products and services. It is a global company with many locations around the world. The company consists of a very small staff‚ and its organizational structure is very decentralized‚ with each business unit held accountable for its own P&L. In the early 1980’s the corporation began its strategy of acquiring
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development from birth to sixteen‚ practitioners can create a nurturing and healthy environment which will enable children to get the most out of life and learning. If for some reason a child is really behind in hitting a certain milestone or not developing as they should then practitioners can question why and then if needed they can put in extra support such as extra help from a teacher or they may need to refer the child onto other agencies for instance speech therapy if there is a problem with
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Internal and External Finances • Internal financial sources: are funds that come from within the business. For example business can sell items it owns that are no longer really needed to free up cash. • External financial sources: are funds found outside the business‚ e.g. from banks giving loans Short term Medium term Long term External • Overdraf • Short-term Loan • Hire Purchase • Mediumterm Loan • Hire Purchase • Leasing • Long-term Loan • Shares • Debentures internal • Trade Credit •
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P4 – Explain the role of the kidney in the homeostatic control of fluid balance Homeostasis is how our body works to keep the internal environment constant. The kidneys play a role in the control of fluid balance. For this assignment I will be discussing the gross anatomy of the renal system and the kidney. Renal System The renal system is a group of organs that work together to produce‚ store‚ and release urine. It consists of 2 kidneys‚ ureters‚ the urinary bladder‚ urethra and renal vessels which
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