Unit 2: Communication in Care Settings A02 Section A Communication Skills While on work experience at a Care Home‚ I saw how the Care workers used the following communication skills: Use of Open and Closed Questions‚ Positioning‚ Pace of Voice and Eye Contact. From the use of the communication skills I also saw how it made the service users feel. Use of Open and Closed Questions The Care workers at the Care Home used a variety of open and closed questions daily
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From: CustomerCare@weprint.com Date: Wednesday‚ November 3‚ 2005‚ 8:48 AM To: rpleskunas@gorgetracker.com Subject: Your Electronic Business Card Is Ready Dear Richard: In response to your order dated November 2‚ 2005‚ I am pleased to inform you that we have now configured your electronic business card and you can link to our website to download it to your computer system at your convenience. Your electronic business card is ready for you to install! [Don’t bury main idea] Please follow
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P1 - Describe the recruitment documentation used in a selected organisation. Recruitment is the process when an employer is looking to hire someone. I will be looking at TESCO as a business which I think is closely working on the H.R department. This is because many times in the year they recruit new employees as at some points in the year the store gets very busy and as of that they recruit new staff. So when the store is getting really busy and sales have been increasing They need to coordinate
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BUSINESS ADMINISTRATION LEVEL 2 - TECHNICAL CERTIFICATE Unit 2 – assignment 2 1. Understand how to make and receive calls 2.1 Describe the different features of telephone systems and how to use them.• Call holding- places a caller on hold so you can undergo another duty. This could be to find paperwork‚ find client/customer details‚ retrieve information from another member of staff or contact another colleague to divert the call along to. • Call waiting- lets you know when
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The ‘Chick-fil-A Way:’ Focus on customer service‚ employees’ dedication By Holly Fisher Supplements Editor Now to the King eternal‚ immortal‚ invisible‚ the only God‚ be honor and glory for ever and ever. Amen. I Timothy 1:17 Chick-fil-A president Dan Cathy greeted employees at the newest Charleston area restaurant with a Bible verse‚ a prayer and a message about doing business the “Chick-fil-A Way.” Most people recognize the famous Chick-fil-A cows and their misspelled pleas to “Eat Mor Chikin
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to expand on here in Denmark. (in Bilka) Marketing and sales * They don not use much resource in the marketing area since they believe that the premium coffee can be advertised though their customers and their experience Service * Their main priority is to keep a high quality customer service where not only the coffee is premium but they want the overall experience to be extra ordinary. Support activities: Infrastructure: * The support systems they use to maintain their daily
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Candidate Name: Haney Noor Haree Unit Title: Principles of supporting business events Unit: 5 1.1 Describe the range of support activities that may be required when organising a business event Business events take place for a number of different reasons. They range from business parties of celebration‚ to advertising events and company training days or annual network conference meetings. Whatever business event takes place with your organisation‚ it is important that you support the event as
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To: Shareholders of Hot Fashions From: 10/11/2013 HOT FASHIONS BUSINESS REPORT Return On Capital Employed= 53.18% Return on capital employed (ROCE) is the ratio of net operating profit of a company to its capital employed. It measures in percentage terms whatever the net profit is generated to overall value of the company in terms of capital employed. In the case of hot fashions‚ they have managed to generate a return on their capital
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I feel this movie teaches a very valuable lesson to students. I have seen this movie numerous times throughout my high school years. Every time I watch it I get the same message out of it. I feel that Escalante is a teacher that every student would be lucky to have. He is completely dedicated to helping his students pass the calculus test. I do realize that he does demand a lot out of his students but in the end it definitely pays off because they manage to stay focused long enough to learn the material
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PT1420 - Unit 2 Homework and Lab Assignment Unit 2 Assignment 1: Homework (material from Chapter 2of your text book) 1.) What is pseudocode? An informal language used to develop a programs design 2.) Computer programs typically perform what 3 steps. Input‚ Processing‚ and Output 3.) What 2 things must you normally specify in a variable declaration. Variable name and data type 4.) Write assignment statements that perform the following operations with the variables a‚ b‚ and c: a. Adds 2 to a and
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