UNIT 201 ERR Outcome 1 1. The aspects covered by law are minium wage‚ to make sure you are not discriminated‚ health and safety‚ training‚ working hours and dismissal procedures. 2. The equality act 2010 is in place to protect people from discrimination in the workplace it replaced anti-discrimination laws. 2b. Employment act 2008 is in place to resolve employment disputes or to provide compensation for finacial loss in unlawful underpayment and it enforces minium wage
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Unit 201: Child and young person development Outcome 1: The main stages of child and young person development |1.1 |Describe the expected pattern of children and young people’s development | | |Physical development | | |Communication and intellectual development
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Unit 201 – Manage own performance in a business environment 1.1. Outline guidelines‚ procedures and codes of practice relevant to personal work. There are a number of guidelines and procedures in place to enable me to do my job not only to the best of my ability but in a professional manner. Whilst at work‚ there are procedures that need to be followed relating to various aspects of the job including correct procedures to greet visitors‚ answer the telephone‚ dealing with incoming and outgoing
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Business Skills Apprenticeship Frameworks: Business & Administration Contact Centre Customer Service Marketing & Communication Sales & Telesales Team Leading & Management Induction (ERR) Workbook December 2010 CfA 6 Graphite Square Vauxhall Walk London SE11 5EE info@cfa.uk.com Tel: 020 7091 9620 Fax: 020 7091 7340 www.cfa.uk.com CONTENTS Welcome and Introduction PAGE How to use this Workbook 4 1 Statutory Rights and Responsibilities
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Task A Ai Imagine you are a newly appointed supervisor/manager within your service. You need to update your staff handbook to reflect current employment law. Identify three different sources of information you could use to enable you to do this. CQC - Care Quality Commission Health & Safety at Work Act 1974 Discrimination & Equality Act 2010 Aii a) List three aspects of employment covered by law Minimum Wage Health & Safety Training b) List three main features of current employment
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CHILD AND YOUNG PERSON DEVELOPMENT Unit 201 Outcome 1Know the main stages of child and young person development 1.1Describe the expected pattern of children and young people’s development from birth to 19 years a)Physical development: Infancy is birth to 1 year The physical development from a new born lying on their back and needing their head supported is that they learn to grab things and hold onto them. They get muscles in their neck‚ arms and legs so that they can
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Assignment ERR Task B Bi My contract of employment sets out what is expected of me as an employee. It states the following:- Name Contracted hours Employment start date Job title Line Manager Place of work Rate of pay Collective agreements Annual leave and public bank holidays entitlement. Details of public bank holidays Information about pay and receiving payslips Sickness pay and conditions Capability and disciplinary procedures Capability and disciplinary appeal procedures Grievance procedure
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Unit 201 Outcome 1 1.1 Describe the expected pattern of children and young people’s development from birth to 19yrs Physical Development Communication & Intellectual development Social‚ Emotional & Behavioural development 0-3 New babies have little control over their bodies‚ their movement depends on a series of reflexes as they get older they start to develop more gross monitor skills such as crawling‚ sitting‚ running‚ rolling. In their second year‚ children should have a better
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Unit 201 Child and young person development Outcome 1 Know the main stages of child and young person development 1.1 – See table. 1.2 – Throughout children’s development‚ activities and milestones can link into more than one learning area. To give an example of this‚ I draw on an activity I carried out and observed‚ involving a child who attended a nursery I was an employee at. It was a creative activity based around a book. First‚ we had to read the book‚ which encouraged the
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CONTENTS PAGE Welcome and Introduction How to use this Workbook 1 Statutory Rights and Responsibilities 1.1 Contracts of Employment 1.2 Anti-Discrimination 1.3 Age Discrimination 1.4 Disability Discrimination 1.5 Working Hours‚ Rest Breaks and Holiday Entitlements 1.6 Maternity/Paternity‚ Parental and Adoption Leave 1.7 Absence and Sickness 1.8 Data Protection and Access to Personal Information 1.9 Health and Safety Procedures and Documents in your Organisation 2.1 Contracts of Employment 2.2
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