BUSINESS ADMINISTRATION LEVEL 2 - TECHNICAL CERTIFICATE Unit 2 – assignment 2 1. Understand how to make and receive calls 2.1 Describe the different features of telephone systems and how to use them.• Call holding- places a caller on hold so you can undergo another duty. This could be to find paperwork‚ find client/customer details‚ retrieve information from another member of staff or contact another colleague to divert the call along to. • Call waiting- lets you know when
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and equipment to provide Information The purpose of using different forms of presentation is because certain information is best presented in different forms. As people we all have unique ways of learning and ways we find easier and more engaging. To utilise this individuality it’s often necessary to construct presentations‚ from each of the four main types. The 4 main types of presentation are: 1. Informative - These are used to present information derived from research. 2. Demonstrative
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Unit 029 Outcome 1 1.3‚ 1.5 1.1‚ 1.2 1.4 1.6 Understand integrated and multi agency working. There are numerous agencies that may be involved with our school for different reasons. If a child is believed to have special educational need; for this there can be different reasons. Such as behavioural problems‚ slow learning or speech impediments. If the child was struggling within class or personally the SENCO would get involved
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Sarah Bowker Respite North West Ltd Unit 1 Use and develop systems that promote communication In my role as team leader I communicate with many people on a daily basis. I communicate with the people we support‚ (who have learning disabilities)‚ the staff team‚ the families of the people we support and other professionals that have any involvement with the health care or support of the individuals in our care. The way I communicate depends on who I am communicating with. When communicating I
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UNIT: 4222-202 OUTCOME: 2.1 Reflection or the anilyzing of ones previous actions is a practice which benefits any field of activity. A builder will study a wall he has built‚ an artist will stand back at look at his piece of work‚ an athlete will watch replays of his performance‚ a musician will listen to his recordings…. Reflective practice is a process which enables someone to achieve a better understanding of themselves‚ their skills‚ competencies‚ knowledge and professional practice.
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Unit 2 – Business Resources Investigating Business Resources Part 1 Apple Inc. manages their human resources by having different staff members in charge of different sections. For example‚ there are a certain amount of staff that is in charge of managing the ‘Genius Bar’ in each Apple Store. They help the customers with their products; to find solutions or alternatives to their faulty products. There are also members who manage the bookings and appointments for customers. An appointment
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From: Tanjila Namaji To: Mr. Ladi & Ben Course: BTEC National Diploma in Business Investigating Business Resources Unit - 2 ID Number: 25068636 Level 3 Year 1 Task-1 P1‚ P2 & P3 To: Mr. Ben Johnson (Managing Director) From: Tanjila Namaji (BTEC Business Student) Subject: How Burma Castro can manage its Human Resources effectively. Date: 27th April 2010 (P1) Introduction “Burma Castro has been in business for five years in southern Asia. The company’s initial
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Unit 331 Outcome 3Understand how to monitor children and young people’s development and interventions that should take place if this is not following the expected pattern. 3.1 Explain how to monitor children and young people’s development using different methods. There are numerous different methods of monitoring including: observations‚ body language‚ behaviour‚ moods‚ written records‚ assessment framework‚ information from parents/carers‚ work colleagues and standard measurements.
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As my intended major is in the scientific field‚ it is vital that I am proficient in all aspects of Outcome 2. Outcome 2 deals with a writer’s ability to read‚ analyze‚ and synthesize complex texts‚ and the writer’s ability to purposely incorporate evidence from the texts in a way that effectively supports not only the authors writing‚ but their overall complex claim. A writer’s claim is only as good as the evidence that supports it‚ so it is vital for the author to incorporate scholarly and peer
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1 2. Establish each of the following for all n ≥ 1 by the Principle of Mathematical Induction. Solution a) S(n): ==‚ S(1): = = =1‚ So S(1) is true. Assume S(k): = Consider S(k+1) = = +=-1+= -1. Hence‚ it follows that S(k)⇒S(k + 1) is true for all n ∈ Z+ by the Principle of Mathematical Induction. b) S( n) for n=1‚ = 2 = 2+(1-1). So S(1) is true. Inductive Step: assume S(k)is true‚ for some (particular) k ∈ Z+—that is‚ assume that =2+(k-1). For n=k+1‚ = + (k+1) = 2+ (k-1)+(k+1)=
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