Unit 2 Assignment MT453 professional selling Questions 1. What should she do about the Farley situation? Should she try to find out if ‚Canuck plans to bid on the Farley contract and‚ if so‚ what its strategy is? This is something that she should stay away from‚ if they would have a falling out‚ then he would say she has been giving out his information and this is also confidential information By disclosing confidential information‚ a salesperson will get a reputation for being untrustworthy
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Unit 306 1‚ Some of the legislation and codes of practice in place to ensure people’s rights‚ equality and diversity‚ confidentiality and sharing of information when assessing individuals needs and preferences are: Race Relation Act 1976 – Makes it unlawful to discriminate on the grounds of race‚ colour‚ national or ethnic origin. Disabled Persons Act 1944 and 1958 – an employer who employs more than 20 staff has a duty to employ a quota of registered disabled workers. Disabled Persons Act 1986 The
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Unit Seven Workbook Assignment Chapter 12: Diseases and Conditions of the Reproductive System Assignment: For each scenario below‚ outline the appropriate patient teaching you would perform. First‚ review the “Guidelines for Patient-Teaching Exercises” found on page iv in the “Introduction”. 1. SYPHILIS A patient has been diagnosed with syphilis. The practice has printed instructions for patients diagnosed with this condition. The physician has instructed you to provide the
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Unit 107 Make and Receive Telephone calls Outcome 1: Understand how to make telephone calls. 1.1: Describe the different features of telephone systems and how to use them. Modern telephone systems offer a variety of features. Some are essential communication tools; other features that people will likely use on a more discretionary basis. One common and frequently used feature of today’s telephone systems is voice mail. If you can’t take am incoming call‚ voice mail allows callers to record messages
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General Certificate of Education Advanced Subsidiary Examination January 2013 Sociology SCLY2 Unit 2 Thursday 24 January 2013 9.00 am to 11.00 am For this paper you must have: an AQA 12-page answer book. Time allowed 2 hours A Instructions Use black ink or black ball-point pen. Write the information required on the front of your answer book. The Examining Body for this paper is AQA. The Paper Reference is SCLY2. This paper is divided into two sections.
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Unit 202 Improve own performance in a business environment Outcome 1: Understand how to improve own performance Assessment Criteria 1. Explain the purpose and benefits of continuously improving performance at work Improving performance at work is to ensure that we are constantly trying to improve ourselves and our work‚ This carries benefits to the company in a higher performing member of staff which can in turn provide the member of staff with promotion‚ being able to complete more complicated
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Unit 34: Operations Management in Business Introduction: In this assignment I will be providing apprentices and readers with an understanding of the role and importance of operations management in the efficient and effective production of goods and services. The business I will be relating to in this task is WH Smith. WHSmith plc (known colloquially as Smith’s) is a British retailer‚ best known for its chain of high street‚ railway station‚ airport‚ hospital and motorway service station shops selling books
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Unit 202 Outcome 1 1. My duties and responsibilities as a support worker are to‚ prepare meals for residents‚ to support residents with room cleans‚ to prompt residents with their personal care‚ attend appointments with the residents‚ to support going out into the community with the residents‚ to support with personal shopping‚ to handle the safe/medication keys when senior is not on shift‚ to be in control of residents money when senior is not on shift‚ to complete medication rounds at set times
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UNIT 523 MANAGE INDUCTION PROCESSES FOR HEALTH AND SOCIAL CARE OR CHILDREN AND YOUNG PEOPLE’S SETTINGS Induction is the first step along a pathway of learning that a new worker undertakes when joining the social care sector or a new organisation and will continue all through their career. It is one of the principal most important processes within the organisation. Staff induction often focuses on the corporate policies‚ eg: safety‚ security‚ anti-discrimination‚ equality‚ etc. This is useful
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Unit 1 1.1 People communicate to share ideas‚ information‚ desires‚ socialise‚ ask for help‚ ask questions‚ provide encouragement‚ give instructions‚ share experiences and opinions. 1.2 To develop positive relationships in the workplace effective communication is essential. To deliver an acceptable level of care you need to be able to build up confidence with the client. You need to be able to determine their needs and preferences. Understanding different methods of communication enables you
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