Unit 1 P5‚ P6‚ M3‚ D2 I am on placement in an eye hospital and I carried out one to one communication with a patient‚ it was whiteness by my placement supervisor. I used argyles communication theory to help me to successfully achieve affective communication. This one to one took place on the 20th of November 2012. In stage one I started deciding that I was going to carry out a one to one with a patient. I decided to talk to them and begun to think about what I was going to ask the patient. In
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Unit 3 1.1 Policies‚ procedures and legislation in force within the UK to protect children and young people include: - The Child Act 1989 - Every Child Matters (ECM) England - Safeguarding children and Safer Recruitment in Education 2007 - E-Safety - Bullying and Cyber Bullying - Safeguarding Disabled Children 2009 1.2 Child protection is action taken to protect a child or young person at risk or suffering from harm. Safeguarding in the wider context is preventing risks of harm to a child
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trust from my site and I have added a chat help page so customers can ask questions and present enquiries. I also have thought about celebrity promotion and how someone who people trust‚ trusting a brand can help users to build trust and confidence. P5 - Describe how the design meets user needs My website design is designed to be simplistic but interesting to look at while providing users with all the appropriate information to guide them and also keep them safe and feeling protected. The layout is
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P5 & M2 In this assignment I am going to describe the influence of two contrasting economic environments on business activities within Boots. I will then compare the challenges to Boots business activities in two different economic environments. Economy is the wealth and resources of a country that is used to produce and consume goods. What makes an economy strong? The output makes an economy strong output is the ability for an economy to produce goods and services to sell. These then create
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Explain how and why different groups of customers are targeted for selected products at McDonalds (P5). • Describe segmentation • Explain demographics‚ Geographic’s‚ psychographics and why companies use these methods to segment the market effectively • Explain different methods used to segment markets e.g. ACORN‚ Mosaic • Explain the different target markets of McDonalds – identify 4 product ranges and describe in detail the target market for each product • Describe the different
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plastic surgeon because she makes a lot of money the pros are that she makes a lot of money and the cons are that he life is work. 2. What housing and car option did you choose? Why? I pick the mansion because she makes a lot of money. 3. How much money did you allocate for the character’s retirement and paying off debts? Were you successful in management the money so that the character has some disposable income? I allocated 2785 to pay off debts yes I was successful to management
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Empowering Individuals An individual can be empowered if everything that needs to be done for their care is explained for them‚ and they are asked if they understand and are aware of what they need. This gives them control of the service and empowers them in the decisions being made‚ so that no one takes over on their behalf – even in their best interests. The person has to make the choice themselves and if they have all the facts presented to them then they will do. Individuals have a choice and
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Bibliography: Healthy working lives (2012) Risk Assessment http://www.healthyworkinglives.com/advice/minimising-workplace-risks/risk-assessment 24th February 2013 Stretch and Whitehouse (2010) Health and social care level 3 book 2 Pearson Education Limited Pages4-25. .
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Unit 4; P5- Lesson plan Activity number: 3 Date planned: Setting: Age of children: 6-8 Number of adults: 1 Planned activity: Number bingo (table top activity) Structured/unstructured: Structured Immediate context: Classroom Type of supervision planned: Resources and equipment planned: Board game Counters Big foam dice Prizes (1st‚ 2nd‚ 3rd prize and packet of everyone for taking part) Preparation time: 5-10 minutes Activity time: 20-30 minutes Health‚ safety and hygiene
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Customer Centric Service Kaplan University Unit 1 AB221 Malana Crofoot 01/10/2012 Unit 1: Customer Centric Service When a person owns or operates a business there is an expectation to deal with persons outside of themselves. Knowing this it is best to give those people the best impression possible in order to gain customer loyalty and repeat business. If I owned a business‚ I would try to treat every customer as if they were my first. That first customer is very crucial
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