Demonstrate understanding of customer service. QCUS3-001 1) Describe how their organisations service offer meets customer expectations. In this particular type of industry it is impossible to offer some “service offers” that other companies may be able to offer. We can’t offer big sales‚ buy one get one free and other types of promotions that companies follow. The cost of materials keeps rising and in order to keep competitive we do only sell work at a fair price‚ not like some other
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050007737 What is ‘equality of opportunity’? “Equality of opportunity is a political ideal that is opposed to caste hierarchy but not to hierarchy per se” (Arneson) The rational behind this political ideal is that society is uneven‚ with privileges‚ standing and potential for success being heavily influenced by many different factors predetermined by birth. The political ideal places an individual in any given rung of social hierarchy as a result of their background. Equality of opportunity calls
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JOANNE HART (GROVELAND PARK CARE HOME) NVQ2 UNIT 57: SUPPORT INDIVIDUALS TO EAT AND DRINK 1.1: Would the residents what they would like to eat or drink ‚ I would do this by making eye contact so they know they have my 100% focus on them ‚ then I would ask them what they would like and always give them a choice to choose from ‚ EXMAPLE I would say Mrs 0 ‚ what would you like to drink and eat ? and then I would tell them the choices of what meals and drinks
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There are many ways that we as practitioners can support a child with a disability for example if a child needed speech or language therapy there are trained professionals that can help. If you work within this field you will be working with children with a language delay‚ a specific language impairment‚ specific difficulties in producing sounds‚ cleft palate‚ stammering‚ dyslexia‚ voice disorders‚ selective mutism etc. It is important to offer a variety staff of different genders‚ race‚ religion
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pwd‚ there are relevant surveys that are carried out to obtain information from the people experiencing living with dementia and caring for someone with dementia the surveys are designed for people to be able to honest about how they are coping‚ or what services they use and how they help its thought that by delivering your version of events someone may take that information read it and decisions can be made to make improvements in areas that are needed- in an ideal world of course. Figures are showing
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Throughout this essay I will look at and discuss the issues of equality and diversity. I will also look at ways to promote inclusion with the learner‚ and how to meet their needs; I will provide evidence and give examples of this. ‘Each of your learners is an individual who should be treated as an equal and with respect’ Wilson‚ L. (2008. pg. 27) As a lecturer it is essential to show equality in the learning environment. A lecturer must always treat all learners equally
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Unit Title: Promote positive behaviour Unit sector reference: HSC 3045 Level: 3 Credit value: 6 Guided learning hours: 44 Unit accreditation number: F/601/3764 Unit purpose and aim The purpose of this unit is to provide the learner with the knowledge‚ understanding and skills required to promote positive behaviour and respond appropriately to incidences of challenging behaviour Learning Outcomes The learner will: Assessment Criteria The learner can: 1 1.1 Explain how legislation‚ frameworks
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For instance‚ Jonas‚ the young protagonist‚ learns that he is unable to make choices due to the law of equality‚ or “. He cannot decide the clothes he can wear or what activities he can do. As Jonas says to the Giver‚ Jonas’s mentor‚ “If everything’s the same‚ then there aren’t any choices! I want to wake up in the morning and decide things!” (97) This shows that the Elders have taken away the rights that prohibits Jonas from making his own choices or decisions. Furthermore‚ the Elders also decide the
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How can we promote Chinese culture worldwide? It is known to all that China has a long and magnificent history as well as many other things such as the Great Wall‚ poetry‚ Chinese painting‚ calligraphy and so on. These things are all unique in the world. We have our own culture and tradition which attract many foreign tourists coming to China in order to experience the charm of the Chinese culture. As far as I am concerned‚ the unique feature of Chinese culture is that it has a pretty long history
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COMMUNICATION READING ASIGNMENT TOPIC 6 GENDER EQUALITY [pic] GROUP 6 STUDENTS: Nguyen Linh Dan (leader) Truong Thi Thuy Dung Vu Thi Dang Nguyen Thu Hang HaNoi‚ October 30‚ 2012 TABLE OF CONTENTS INTRODUCTION 3 I. OVERVIEW OF GENDER EQUALITY 4 1. History of gender equality 4 2. Actual situation of gender equality all over the world 7 3. Reasons of gender inequality
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