"Unit 519 qcf level 5 respond to concerns and complaints" Essays and Research Papers

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    Ilm Level 5

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    1. The organisation in relation to its purpose and its stakeholders • Identify your organisation and describe its purpose Drugaid is a Substance misuse charity based in South East Wales. Drugaid was established 1972 in Cardiff by Rev. Peter Keward. It was then known as South Wales Action to Prevent Addiction (SWAPA). SWAPA was a Volunteer-led information and help line. The first paid Coordinator was in the mid 1980’s. SWAPA changed its name to Drugaid in the early 1990’s Today Drugaid

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    Assignment 5: Care and Communication This report shall evaluate care and communication from the perspective of service users and care workers. It shall uncover various care contexts and the importance of collaborative communication including techniques and skills. It will also highlight barriers that can affect clients and workers and appropriate strategies for overcoming such obstacles. The report shall also look into care values and how they impact on the experiences of the service user while

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    report underlines unsafe practices which led to abuse not being dealt with accordingly. The serious failures to protect individuals from abuse were striking even more so knowing that 38 safeguarding alerts were raised about 20 patients from the unit from as early as 2006. There were many accounts of poor practices by the owners‚ Castlebeck. Their priorities were to make profits before taking responsibilities and good care for their patients at the hospital. The local authorities such as South

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    Case Study Master Budget Candyce Cooper Dr Eugene McDermott Unit Level and Multiple Level Cost Assignment with Decision Implications Case Study Candyce Cooper Dr Eugene McDermott Activity Based Costing is a costing tool that corporations use to identify costs that are associated with the production of an item. CarryAll Company produces specialtyand standard briefcases. This company has not adopted ABC. Therefore‚ by not using ABC‚ the president believes that the producing

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    Qcf 304

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    Unit 4222-302 Engage in personal development in health‚ social care or children’s and young people’s settings Also Certificate in Induction into Adult Social Care Outcome 1 Understand what is required for competence in own work role Outcome 2 Be able to reflect on practice

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    80791-level-2-unit

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    Unit Title: Principles of communication in adult social care settings Unit sector reference: PWCS 21 Level: 2 Credit value: 2 Guided learning hours: 17 Unit expiry date: 31/07/2015 Unit accreditation number: L/602/2905 Unit purpose and aim The unit introduces the importance of communication in adult social care settings‚ and ways to overcome barriers to meet individual needs and preferences in communication. This unit is aimed at those who are interested

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    EAST SUSSEX QUALIFICATION & ASSESSMENT CENTRE (ESQAC) QCF Health and Social Care Level 3 SHC 31 Promote communication in health‚ social care‚ children’s and young people’s settings (Unit J/601/1434) This workbook focuses on the Assessment Criteria of the above unit. Your assessor will need to check your answers meet the standards and sign below I confirm that this workbook is a true representation of my own work/knowledge NAME OF LEARNER: _Kama Gasson___________ DATE:

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    Dealing with Complaints

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    to respond to complaints. Dealing with a complaint I would follow the step by step list to respond to a complaint effectively and be professional‚ if a parent arrived in the nursery with a complaint as a practitioner I would establish if this is something I could deal with personally‚ if it is we could deal with it there and then if not then I would inform the senior member of staff within the room about the situation (depending on how serious the complaint is) (if a serious complaint) I guide

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    Unit 5 P1

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    SCHOOL BTEC LEVEL 3 EXTENDED DIPLOMA IN BUSINESS UNIT 21 - Aspects in Contract and Business Law (CREDIT VALUE: 10) Assignment Brief Student …………………………………………………………………………………………………. Date Set ……………………………………………………………………………………………….. Deadline ………………………………………………………………………………………………… Learner’s Declaration I certify that the work submitted for this assignment is my own. Student ……………………………………… Date …………………………………………. UNIT 21 - Aspects of

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    E1 The practitioner has many responsibilities‚ but the practitioner’s main responsibility is to safe guard the child and make the environment safe for themselves and the children in the setting. By doing this the parents know their children are in a safe environment and the practitioner will safe guard them. This will build a trusting relationship between the parent and the practitioner. Also when the practitioner is dealing with the child they would have to look at all areas of the child. For example

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