Introduction There is a complaint letter sent by Dr. William E. Loflin. They were extremely upset and very insulted by the experience. He said that our staff is not well trained and overtly rude. There are several problems that he complaint about our service‚ but he still think the food was excellent. Here are the ways to solve the issue. Recommendation I suggest company should organize a training course for the staffs. The training provides staff with increased skills and abilities. Using
Premium Good Food Marketing
A) What was the most likely cause (i.e. breakdown) of the issue? B) What should have happened to keep the issue from escalating to a complaint email [how should it have been addressed in-store]? C) What steps could you‚ as a Leader‚ take to prevent the issue from recurring? D) What you would say/write to the customer to address his/her concerns 1. 5201: A) A chicken bone was found in a vegetarian pizza. This was most likely caused by someone in the kitchen being negligent
Premium Customer Customer service The Order
the other side of the argument‚ children whose elderly parents donot live with them will remain deprived of their experiences of life. Finally‚the bond of endearment and compassion that unites the entire family is truly cherished. Fondness and concern for your own blood relations is an innate feeling in everyone. If all the fellows of a family live together‚ the unity amongst themselves will be strngth and confidence of each of the person. However‚ a family broken into parts is unquestionably feeble
Premium Old age Death Gerontology
Unit 3 assignment E1- Five peices of current legistlation are: Children Act 1989 Equality Act 2006 Disability Discrimination Act 2010 Childcare Act 2006 Sex Discrimination Act 1975 E2- As a result of the United Nations Convention on the Rights of the Child‚ the Children Act 1989 came into effect in 1991. The act attempted to ring together various peices of legislation. The act covers child protection‚ parental responsibility and inspection of settings. The act is known for its
Premium Discrimination
My Goals and Concerns My goals for this class is that I want to understand more about how people feel about ethics and if they want to change them. If they want to change them‚ then why do they want to change them‚ and what would they change them to. My only fears are that maybe the instructor does not put enough information out about the assignments on what should be done. That even after I contact the instructor and ask questions that I believe will help clarify the assignment‚ I still will not
Premium Ethics Question Business ethics
The Business Environment 1 of 4 In this assignment‚ I am going to be exploring the purpose of Tesco and The British Heart Foundation. I will be looking into the influence of stakeholders and how the businesses organise themselves through strategic planning and organisational structures to achieve their purpose and aims. Tesco is an international Public Limited Company. Tesco has over 500‚00 employees in 12 countries. Under the Tesco Group there are a number of sister companies such as Tesco Ireland
Premium Tesco Employment British Heart Foundation
Logistical Concerns: Community/ provider attitudes Understanding Substance Abuse: “Substance abuse refers to a set of related conditions that are associated with consumption of mind-behavior-altering drugs‚ which have negative behavioral and health concerns” HHS (2010). Social and community attitudes towards consumption of illicit drugs make substance abuse a complex issue with public health. In addition‚ substance abuse has been a flash-point within the criminal justice system with a major focal
Premium Pharmacology Drug addiction Public health
Unit 008- Roles‚ Responsibilities and Relationships in Lifelong Learning When thinking about primary roles and responsibilities as a tutor‚ you must take into account legislation‚ regulatory requirements and codes of practice. In the Spa sector key aspects of legislation are: Health and Safety at Work Act (1974). This act was put in place to ensure that everyone is protected against any risks and that all activities have been suitably risk assessed. In the beauty industry there are lots of processes
Premium Learning Data Protection Act 1998 Education
Project Management - BUS 519 Assignment #3 “Politics‚ Institutions‚ and Project Finance: The Dabhol Power Project” Abstract Dabhol Power Project is a massive combined-cycle power plant on the western coast of India ’s Maharashtra state in which Enron had majority shares. The Dabhol power plant was initiated in 1992 and took nine years to commence operation. The project was planned to construct 2‚184 megawatts‚ which Enron believed it was the largest gas-fired power plant in the world. Politics
Premium Project management Risk management Risk
Unit 4: Customer Service Name: Tinaya Bromfield Term: Spring 2017 AC 3.1. Assess sources of information on customer requirements and satisfaction levels Stated by the (businessdictionary.com) customer service are specific attributes and determinations of a decent or administration as controlled by a client. While customer satisfaction is Consumer loyalty is a conceptual idea and includes such components as the nature of the item‚ the nature of the administration gave the environment of the area
Premium Customer service Management Customer