Summer Harmon Kaplan University 3/10/15 Professor: Norby Unit 9 Assignment 1. Using the chapters on language and emotions to help frame your answer‚ suggest two ways that Ken could open this conversation more productively‚ beyond clearly expressing his emotions and using and using “I” language. He could have started the conversation more productively by saying something like‚ “Jan‚ do you have a couple for minutes so we could talk?” If you do I would appreciate talking about a problem that I have
Premium Emotion Forgiveness Nonverbal communication
Unit 9 Final Project University Name Student Name AB/221 - Customer Service Professor Name Date Introduction Many companies use tiered services in their approach to customers. There are a lot of advantages linked to this type business framework; the disadvantages are not absent‚ as well. The purpose of this paper is to address the pros and cons of using tiered services at On-Time Technology Products and whether or not there would be risks involved with respect to losing some
Premium Customer service Customer Service
1.1 Explain what is meant by: diversity‚ equality‚ inclusion‚ discrimination Diversity means where there is an difference between individuals or groups such as their culture‚ nationality‚ gender‚ age‚ beliefs or ethnic origin. Equality means the rights the individuals have such as giving choices‚ respect and services in response to individual needs. Inclusion is the process of identifying‚ understanding and breaking down barriers to participation and belongings. Discrimination means
Premium Discrimination
Byron Eleam September 13‚ 2010 9:00 M‚W‚F NATALIE BABBIT Natalie Babbit‚ A miraculous and astonishing women‚ was born July28‚ 1932 in Dayton‚ Ohio. During her childhood‚ she spent most of her time drawing and reading fairy tales and myths. Her mother‚ amateur landscape and portrait painter‚ gave her daughter art lessons‚ and made sure Natalie always had enough of what she needed including a lot of love an encouragement. Natalie grew up only wanting to become an illustrator. She later went on
Premium Tuck Everlasting Writing
there are at least 6 of us still alive‚ we must be good at surviving. Either that or monsters are even more stupid than we think. I did not expect Natalie to be a demigod. I guess I’m slow on the uptake. The whole summoning lightning thing should have been a sign...but I didn’t connect the dots. (Yes‚ Natalie we had those in the 40’s‚ geez) So‚ as Natalie explained‚ I pretty much froze. I couldn’t believe it‚ for one thing‚ but I also realized how big an idiot I was. (OK...OK...Am)
Premium Greek mythology Zeus Hera
2013 The Legal Memorandum vs. Case Brief A case brief is a short summary of a reported case. Students write case briefs to summarize cases they have read for class to keep track of the large number of cases students are required to read and analyze. During legal research case briefs serve to help the researcher keep track of the cases read and analyzed and can serve as the foundation for legal arguments in trial briefs or other documents filed with
Premium Law Appeal Jury
impact or influence the world. They can release new information to the public or just give their take on a topic. A lot of the influential people tackle important topics dealing with health‚ politics‚ the citizens‚ or even the world as a whole. Natalie Angier is a great example of an influential writer. She was born in New York on February 16th ‚ 1958. In college she studied Astronomy and English ‚ at both the University of Michigan and Barnard College. She was hoping to start her own science magazine
Premium Natalie Angier Writing Cancer
A memorandum‚ also called a memo for short‚ is a rapid and proficient means in which management‚ employees‚ internal clients‚ and other office personnel communicate internally. The length of a memo can vary‚ depending upon the subject matter. A memorandum‚ also called a memo for short‚ is a rapid and proficient means in which management‚ employees‚ internal clients‚ and other office personnel communicate internally. There is nothing complicated about writing a memorandum. Some companies may even
Premium
Memorandum To: John Smith From: J.K Rowling Re: Change in business organization Date: December 12‚ 2000 ------------------------------------------------- It is my understanding that you wish to expand your company and are curious about what business organization would best fit your needs. I have attached a brief description of the most popular forms of business organization and hope that they will help you understand the perks and drawbacks associated with each. Below I have
Premium Corporation Limited liability company
Research of Natalie Babbitt She was born and raised in Ohio. During her childhood‚ she spent most of my time drawing and reading fairy tales and myths. Her mother‚ an amateur landscape and portrait painter‚ gave her art lessons. She always made sure she had enough paper‚ paint‚ pencils‚ and encouragement. She grew up wanting only to be an illustrator. She studied art at Laurel School in Cleveland and at Smith College. Right after graduation‚ she married Samuel Fisher Babbitt‚ an academic administrator
Premium Writing Literature Children's literature