Respond to Concerns and Complaints. In the care profession there are regulatory requirements and codes of practice that must be adhered to. There is guidance for all aspects of the profession including how to manage complaints and concerns. In my area of work as a nurse and Manager at Carson House it is imperative that the staff and I adhere to the complaints policy. The Care Quality commission is the regulator of Health and Adult Social Care in England. The CQC have provided different Outcomes
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Course Title: Unit Title/Number: Tutor Name: Issue date: HEALTH & SOCIAL CARE REBECCA SMITH MTG BTEC EXTENDED NATIONAL DIPLOMA HEALTH AND SOCIAL CARE (CORE UNIT) Unit 1: Developing Effective Communication and Interpersonal Skills Diana McCloskey w/c 8.9.14 Formative feedback: Date: w/c19.11.14 Summative assessment: Date: w/c 24.11.14 Final Grade: Points: Please read this assignment brief carefully and follow the tasks: INTRODUCTION/SCENARIO This unit aims to help
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UNIT 4222-302 Engage in personal development in health‚ social care or children’s and young people’s settings OUTCOME 1 Understand what is required for competence in own work role 1. Describe the duties and responsibilities of own work role To assist service user or individual in the care home with everyday tasks such as washing‚ toileting‚ dressing‚ eating‚ drinking. To assist with mobility and disability. To help in the promotion of mental and physical activity through talking and reading
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QCF Level 2 Unit 4222-201 Introduction to communication in health‚ social care or children’s and young people’s setting (SHC 21) Assessment Criteria Outcome 1 – Understand why communication is important in the work setting 1. Identify different reasons why people communicate • People communicate so job the job can be done properly‚ by communicating this can also improve relationship and promote team work. At work I speak to my colleagues during work so the job can be
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Diary Task – unit 7 P3.1 Include a list of 5 ways In which you have been a positive role model for children in your setting The first way in which I would be a positive role model is respect and courtesy. In the setting‚ I would do this by following the supervisors instructions‚ by using good manners when in and around the setting‚ showing respect to the staff and children and also by respecting each child’s needs and choices. The second way in which I would be a good role model is having good
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Btec Level: 3 in Health and Social Care Unit 5: Anatomy and physiology for Health and Social Care Assessor: F. Mansell Task2: The main tissue types of the body and the role these play in two named organs of the body. P2: Outline the structure of the main tissues of the body There are many different types of cells in the human body. These cells would not be able to function on their own‚ they are all part of a large organism that is called - you. The two named organs that I have chosen for
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Unit 054 Principles for implementing duty of care in health and social care or children’s and young people settings Outcome 1 Understand how duty of care contributes to safe practice Part One Explain what it means to have a duty of care in own work role. The key points as outlined in the text book‚ surrounding my duty of care at work include helping children as they develop: * The ability to foresee and cope with potential dangers. * More robust immune systems. * Empathy. * Communication
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goes through. This is how we learn to socialise with others‚ from playing‚ having sleepovers and creating friendships to having argument and coping with education. (Stretch and Whitehouse‚ 2010) Environmental influences- The environment that people are brought up influences are a great deal and money and social class. The area the people may live affect the access to health care provision. In the health care professionals must do their best to provide the same level of care‚ regardless of the environment
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Unit 1 Promote communication in Health‚ Social care‚ or Children’s and young people’s settings. • Identify the different reasons people communicate. People communicate for several reasons for example: To express emotion or feelings To share opinions or information To build relationships To understand things or people‚ and for others to understand you To share knowledge or to gain knowledge To comfort others • Explain how communication affects relationships in the work
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Human Resources Project: “HOW TO HANDLE CONFLICTS IN THE TEAMWORK?” [pic] INTRODUCTION The Mission of this research is to uncover all secrets and aspects how to resolve and handle conflicts in team working. According to various sources up to 15% of the time on work spends on conflict and post-conflict situations (worries‚ self-assertion that she/he was right‚ etc.). If the time wasted in the conflict‚ is taken as 100%‚ then: • the fault of the leader/manager-
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