Quality Management Principles in Travel Agency By: Ihsan Raharjo - 7085271 Definition of Customers: There are two kinds of customers that can be considered for a travel agency. The first is the public‚ in which this also has several types of customers that have different needs and expectation. The second is corporate customers‚ they have more specific needs which is related to the needs of their business and how the travel agency can support it. Definition of Products: Products that is offered
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The Twelve Principles of Spiritual Leadership Printed in Timeline (www.globalcommunity.org) by Will Keepin who is president of the Satyana Institute in Boulder‚ Colorado‚ a provisional set of "principles of spiritual leadership." These are neither definitive nor authoritative… but rather the beginning of a collective inquiry into how we can apply spiritual teachings in social change work. First: The first principle is that the motivation underlying our activism for social change must be transformed
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Effective Leadership principles of Prophet Muhammad (s) Author: Muhammad W. Khan It is a well-known fact that the Prophet of Islam (saw) was the supremely successful man in the entire human history. But he was not just a hero‚ as Thomas Carlyle has called him. According to the Qur’an‚ he was the best example for all mankind. He has shown us the way of achieving supreme success in this world. By studying the life of the Prophet (saw)‚ we can derive those important principles which were followed
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the level of good to a level of great. These concepts can be used in any industry and when applied correctly can help organizations standout from the rest when they are ready to move past just being good at what they do. The first principle is Level 5 (five) Leadership: It takes a leader who is modest‚ willful‚ humble and fearless to lead an organization from good to great. A Level 5 (five) leader’s character is their most important tool. A Level 5 (five) leader has professional will and personal
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MARKS: 80 ( Each case study for 20 Marks) Subject – Principles and Practice of Management Commu`nicating in a Crisis Overview Valley High School‚ situated in Kodaikanal‚ was established in 1980 and is owned by a well respected charitable trust. It overlooks a lake and is a modern building equipped with state-of-the-art facilities. The total student enrolment is 2000‚ out of which more than 50% are girls and the rest boys. The students are all from affluent‚ educated families. The school
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INTRODUCTION Background of Principle of Management Management can be defined as all the activities and tasks undertaken by one or more persons for the purpose of planning and controlling the activities of others in order to achieve an objective or complete an activity that could not be achieved by the others acting independently. Managers in organization do this task. Management contains these few components which are planning‚ organizing‚ leading and controlling. Planning involves defining goals
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Project Management • • • • • Introduction to project management Critical path method (CPM) Crashing Uncertain activity durations Reading: Page 760 – 794 Project • Project: – A special type of process / transformation – A series of related jobs directed toward some major output – Require time and resources – Examples • MS Windows 2000‚ Fund raising‚ Preparation for a private party‚ Building a new airport… The Campus Wedding Reserve Church (1) Church Notice (17) 1 Decorate Church
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4 Functions Of Management M. Annel Cuevas-Contreras Mgt 330 July 15‚ 2010 Dr. Charles Parker To operate a successful business organization or company one needs to have the basic principles of management. To plan‚ organize‚ lead and control an organization or company offers a solid foundation of whatever goals or objectives the executives may have. Today‚ companies are evolving and innovating everything that they have to become competitive in the world market. Any new technology
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products and even offering a no questions money back guarantee‚ ALDI’s leads the way to a competitive advantage. Not only does the quality of the products allow ALDI’s to pursue a differentiation strategy‚ but modern quality methods like total quality management (TQM) and just-in-time (JIT) also promote low-cost and response strategies. By only keeping max 2 brands per product and only 700 products in ALDI’s stores the makes sure that stock moves fast and the possibility for old stock is very slim. ALDI
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in a NOW account with a 5% interest rate and it costs another $3 per year to service the account‚ the cost per year of these deposits is $8. The bank’s profit on the new deposits is then $1 per year (a 1% return on assets). General Principles of Bank Management The decisions made acquisition of A bank’s deposits Losses of decision by a bankthe maintainof assetsat low cost a low about that have to when depositors make funds to amount sufficient shouldassets rate of default demand
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