Unit 301 Principles of communication in adult and social care settings 1.1 Identify the different reasons why people communicate. People communicate to show their needs‚ to share opinions they have. Effective communication can build strong relationships and create good social rapports. We communicate by asking questions‚ sharing ideas‚ showing emotions‚ physically and verbally. On a daily basis communication is very important. Especially if your job involves a lot of team work. As a care assistant
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FEATURES OF SERVICES In terms of economics‚ service is a transaction where no physical goods are transferred from the seller to the buyer. The benefits of services are held to be demonstrated by the buyer’s willingness to make the exchange. In terms of management‚ Service is a customer-focused approach in delivering information technology. Service Management focuses on providing value to the customer and also on the customer relationship. Some of the basic features of Services are: 1. Intangibility:
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BMA791 SERVICES MARKETING Semester 1‚ 2013 THIS UNIT IS OFFERED IN: Hobart Teaching Team: Dr Rob Hecker Marcus Bai Xuesong CRICOS Provider Code: 00586B Contact Details Unit Coordinator & lecturer: Dr Rob Hecker Campus: Hobart Room Number: 307 Email: Rob.Hecker@utas.edu.au Phone: +61 3 6226 1774 Fax: +61 3 6226 2170 Consultation Time: By appointment 2 Contents Contact Details ……………………………………………………………………………………………………………………… Page 2
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of the health service center. A doctor’s job‚ for example‚ involves the direct interaction with patients‚ as well as diagnosing and illness or injury and prescribing treatment options based on their observations and the client’s personal history record. Some physicians may prefer to write their own letters in certain circumstances‚ however‚ they are generally very busy‚ seeing one patient after another for the entire duration of each day. Because of this‚ medical and administrative assistants handle
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GROUP ASSIGNMENT DBCT 1013 Principle of Marketing Assignment 1- Group Assignment Report 20% Assignment 2- Oral Presentation with Presentation PowerPoint Slides 10% COVER PAGE CONTENT COLLEGE LOGO CITY UNIVERSITY COLLEGE OF SCIENCE AND TECHNOLOGY (You do remind to stated the detail as below in your Cover Page Content) LEVEL: DIPLOMA PROGRAM: ________________________ SUBJECT & CODE: ________________________ SEMESTER MAY 2014 LECTURER:
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employment standards At IBM‚ we have always set high standards for the way we conduct business – in areas from corporate and social responsibility to sound business ethics‚ including compliance with all applicable laws and regulations. These Conduct Principles apply to all IBM employees. However‚ they are not meant to describe the full scope of IBM human resource policies or practices. More detailed statements of policies‚ procedures and practices are contained in documents such as the IBM Business Conduct
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1.1.2 Types of Services The cloud computing categories as follows [7]. • Software as a service (SaaS) applications are intended for end-users‚ delivered over the network. • Platform as a service (PaaS) is the set of tools and services developed to perform coding and organizing the applications. • Infrastructure as a service (IaaS) is the softwareandhardware that commands all servers‚ storage‚ networks and operating systems. The different types of services described in the Figure 1.2‚ description
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Unit 1 Assessment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a USB drive • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course
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Marketing PRINCIPLES Contents Introduction 2 Task 1: The concept and process of marketing: 2 1(a) what is marketing and the process of marketing with diagram: What is marketing??? 2 1(b) Marketing orientations: 3 Task 2: The concepts of segmentation‚ targeting and positioning 5 2(a) New product opportunities does the changing family structure provide for consumer: 5 2(b) identifies the market segments: 5 2(c) Identify and explain market targeting strategy for new product: 5 2(d) Consumer
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CHAPTER 1 Ten Principles of Economics Economics P RINCIP LES OF N. Gregory Mankiw Premium PowerPoint Slides by Ron Cronovich © 2009 South-Western‚ a part of Cengage Learning‚ all rights reserved In this chapter‚ look for the answers to these questions: § What kinds of questions does economics address? § What are the principles of how people make decisions? § What are the principles of how people interact? § What are the principles of how the economy as a whole works?
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