has been witnessing significant growth as a result of the constant rise in demand for express and courier services over the last decade across user industries‚ including manufacturing‚ pharmaceutical‚ financial services and high-tech sectors. In the last decade‚ the advent of e-commerce business models and their subsequent penetration along with increasing demand from the financial services sector contributed to strong industry growth. Most companies provide an additional range of activities
Premium Courier TNT N.V. Deutsche Post
FedEx Corporation Strategic Audit May 14‚ 2004 MGMT 449 Prepared by: Clement Chen Lisa Duong Hideo Yang Marny Susanty Mario Vellandi Andrea Betro Forward: This company for this case analysis was chosen by me‚ Mario Vellandi. I found FedEx interesting because they are one of the top four logistics companies in the world with 2002 group revenues of $24.2 billion. Since I was studying the transport industry‚ I found them to be an excellent company to analyze while in Strategic Management
Premium United Parcel Service
Freight Segment‚ and FedEx Freight Segment. The 4 segments and 11 operating companies are as shown chart below: FedEx Services Segment FedEx Freight Segment FedEx Ground Segment FedEx Express Segment FedEx Services FedEx Freight FedEx Ground FedEx Express FedEx Global Supply Chain Services FedEx Customer Information Services FedEx Office Caribbean Transportation Services FedEx Trade Network FedEx SmartPost FedEx Custom Critical SWOT Analysis SWOT analysis is the most renowned
Premium United Parcel Service
compared to FedEx. Competitive Advantage UPS has a first mover advantage over FedEx‚ beginning air delivery service in 1929. Although FedEx was the first to own and operate their own planes and introduced the innovative “hub and spoke” distribution pattern‚ UPS leads in specialized transportation and logistics services. In 1975‚ UPS promised package delivery to every address in the United States; FedEx was not able to guarantee delivery in every area. When deregulation of the domestic airline industry
Premium United Parcel Service Express mail Business process reengineering
competition between firms in this industry. Firms provide similar services and also the degree of substitutability is high. Profit margins are relatively low. The threat of new entrants is low because market for express deliveries is difficult to access‚ capital requirements are high and also the market is saturated with already established and well branded companies. The main suppliers for this industry are pickup and delivery service companies and they are in high competition which brings to low bargaining
Premium Express mail Deutsche Post TNT N.V.
describes how FedEx has used information technology to enhance the reliability of its service and add extra features for customers. The case also describes the FedEx ’s efforts to improve service quality in the U.S.A.‚ including new measurement techniques‚ training‚ and "internal marketing". With the company facing a profit crunch following its merger with Flying Tigers‚ the senior vice president customer service seeks to maintain investment in the ongoing quality improvement program. Federal Express
Premium United Parcel Service Express mail
of these spaces by coming up with FEDEX (transport over night). Fedex took a big place in the shipping industry in the united states very fast ‚by providing fast a good servise‚in more than 40 cities‚ The company did not stop there ‚over the years fedex developed itself By expanding world wide ‚with hight economichal countries that making trade with U.S ‚‚or local service . the growth in the technology helped fedex a lot to develop their work and make it easier‚ The company was one of the first
Premium United States Postal Service United Parcel Service
establishment‚ S.F. Express has been committed to improving service quality and to satisfying market demands. It has built an extensive business unit covering research and development‚ logistics‚ pickup and delivery network‚ etc.‚ which spans the nation (including Hong Kong‚ Macau‚ and Taiwan). At the same time‚ its international network has been actively expanding; its service network now covers Korea‚ Singapore‚ Malaysia‚ Japan‚ and the United States. S.F. Express has been investing heavily in the company’s
Premium United Parcel Service Service Service system
and determination that have always set us apart. FY12 was a year of challenges marked by economic and political disruptions and lagging growth around the globe. To stay ahead‚ we go beyond — in the way we manage our business‚ deliver the quality service our customers expect and create solutions for a more sustainable world. A good or acceptable experience doesn’t cut it for us. We share a goal to deliver outstanding FedEx experiences‚ a commitment we call the Purple Promise. Our team members around
Premium United Parcel Service
than 138‚000 employees worldwide Average Daily Volume More than 3.2 million packages daily Service Area More than 220 countries and territories‚ including every address in the United States Air Operations More than 375 airports served worldwide Delivery Fleet Approximately 41‚000 motorised vehicles [Source: www.fedex.com] The FedEx Express product range is broken down into the following services: FedEx Express: U.S.; FedEx Express: International; FedEx Express Freight. 2) Project Rationale
Premium Exploratory research Express mail Sampling