BACKGROUND INFORMATION History: FedEx is a logistics services company having its headquarters in Memphis‚ USA. The name FedEx is the abbreviation of Federal Express which was the original name used from 1973 until 2000. In 1978‚ Federal Express was listed on NYSE as FDX. The success of Federal Express can be recognized by this that this was the first company that had reached revenues of $1 billion without having any kind of merger or acquisition though afterwards the company acquired different
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least cost provider. Until the mid-1980s‚ UPS offered a single package delivery service at a single price to all customers. Spurred by competition from Federal Express‚ Roadway Package System (RPS) and others‚ and by opportunities to exploit excess capacity in the delivery network‚ UPS began to broaden its product offerings and customer services. UPS expanded its set of products by introducing Time Definite Services‚ offering air and ground shipment with delivery times such as UPS Next Day Air‚ UPS
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order for a consignment is placed by either the executive or his secretary that desires the shipment. In this segment‚ Federal Express faces competition from many airfreight forwarders (Emery Air Freight)‚ some airlines and also the US Postal Services Express Mail. Due to the availability of many established and recognized alternatives such as Emery (61% unprompted recall for Emery against 12% for Federal Express) the perceived value for Federal Express is lower than the Objective value offered
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FedEx Corporation Federal Express was founded in 1971. In 1973‚ FedEx started operations officially and its hub-spoke distribution pattern enabled it to offer cheaper and faster service than its competitors. By 1981‚ UPS began to enter into the overnight air market and the United States Postal Service (USPS) cut its overnight letter at half the price of FedEx’s. Despite facing such extreme competition in the industry‚ FedEx could still excel due to change in the business environment. The success
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cargo and was not considered competitive for overnight letters. RPS targeted price-sensitive business customers and focused on two day deliveries via ground network. U.S Postal service was prohibited by law from offering volume discounts to business customers and was also unable to track the packages efficiently. U.S Postal service had poor on time delivery record. DHL and TNT focused mainly on the international market‚ maintaining a low profile in U.S market. Competition from substitutes (like fascimile
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between UPS and Federal Express. Although the market is growing at 15-20% annually‚ revenue growth has not kept pace due to falling prices. The players are also having difficulty differentiating their product as the other players quickly copy new innovations in the industry. The industry is highly capital intensive and the product is priced very low and hence‚ requires high volumes to generate returns. Suppliers The main suppliers in this industry (employees) have a lot of power. They have used their
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course project is United Parcel Service (UPS). The specific UPS mobile application I will research is UPS’s handheld device‚ the Delivery Information Acquisition Device or DIAD as it is known within UPS (www.ups.com). The DIAD mobile device is used as part of UPS’s plan to gain a strategic advantage over its competitors‚ to improve its efficiency‚ and to create increased profits. UPS has as its main competitors Federal Express (FedEx)‚ Airborne‚ DHL‚ and the United States Postal Service (USPS). It
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strategies include customer service‚ efficiency and productivity. These are their main strategies that must be met at all times. FedEx directs their focus primarily on their business to customer deliveries. They are able to target an online retailer which is the way most people currently shop. FedEx does not have communication barriers and very innovative ideas. FedEx has many competitors‚ but has surpassed their competition by using those innovative ideas and providing many services to fit the customers
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seventeen major data centers throughout through out the world. L= 3:15. URL: http://careertv.com/video.php?mediaid=5Kb0tr9e-mNWk3iIvp3GZQ Case United Parcel Service ’s global operations are driven by its information systems technology. What UPS can do is largely a function of its information technology investments. Beginning as a local delivery service in 1907‚ UPS expanded on the West coast initially‚ reached New York in the 1930s‚ and went international in the 1970s.Today‚ UPS delivers over
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brought about by three main trends The globalization of businesses. Technological advancements and applications innovations. The changing market demand for more value added service.. Application of new technology to generate process efficiencies‚ and changing market demand for more value- added services. Operational efficiencies‚ reduce costs‚ and improve customer services is a key point of expansion of express transport industry. Operate start on Just- in -Time Inventory systems in
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