Q1) Compare the strategy of FedEx and UPS‚ highlighting why one is scoring over the other. About China Courier Service Postal services were available in China more than 2‚500 years ago‚ modern postal services were offered in the country only since 1877. Known as the China Post‚ the postal services in China for a long time operated with obsolete equipment and few outlets. However‚ during the First World War‚ China Post was completely destroyed by the Japanese invasion. In 1946‚ the Ministry of Communication
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I. Company Profile FedEx Corporation (FedEx)‚ incorporated on October 2‚ 1997‚ provides a portfolio of transportation‚ e-commerce and business services through companies that compete collectively‚ operate independently and manage collaboratively‚ under the respected FedEx brand. These companies are included in four business segments: FedEx Express‚ Federal Express Corporation (FedEx Express)‚ is an express transportation company‚ offering time-certain delivery within 1 to 3 business days and serving
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Transport. Transport Policy 9‚ 2002‚ pp. 335-346. Campbell‚ A.M. and M. Savelsbergh. Decision Support for Direct Grocery Initiatives. University of Iowa‚ working paper. 2002. Cairns‚ S.‚ Delivery Alternatives: Successes and Failure of Home Delivery Services for Food Shopping. Transport Policy 3 (4)‚ 1996‚ pp. 155-176. Nagarajan‚ A.‚ E. Canessa‚ W. Mitchell‚ and C.C.White III. E-Commerce and the Changing Terms of Competition in the Trucking Industry: A Study of Firm Level Responses to Changing Industry
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Case Assignment Questions DHL Worldwide Express 1. How do customers purchase air express services? Are there differences between documents and parcels? Yes‚ there are differences. There are two principal types of customers. First‚ there are the people who base their decisions depending on the level of satisfaction that the shipment company’s current customer base have. They are not price sensitive and because it is easy to anticipate their purchase volume and shipment‚ it is easier for DHL
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that focuses on continuous improvement. Top management must actively support it. Every department in the organization must be involved. TQM must be a part of the company culture. Suppliers and customers must be a part of the process. Products and services need to be done faster‚ and they need to be right the first time. GxP”‚ a general term for the Good Practice quality guidelines and regulations used in many fields including
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infrastructure‚ consisting of four segments - FedEx Express Segment‚ FedEx Ground Segment‚ FedEx freight Segment‚ FedEx Services Segment. These in turn have 11 operating companies‚ which operate independently. Package rates are calculated according to traveling distance‚ package weight and delivery service; the faster the package is to be delivered‚ the higher the price. Additional services such as picking up packages from the sender‚ even on weekends are available in case of additional payments. A SWAT
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gain customer support by offering a new service. Although the express-delivery industry is extremely difficult to differentiate‚ it is necessary for Airborne express to keep up with Federal Express and United Parcel Service to ensure they maintain a competitive advantage in the industry. While UPS is experiencing a strike‚ Airborne Express should take advantage of the distance-based pricing and possibly gain customers of UPS who saw RPS as a luxury service. Mission of Airborne Express: After the
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the customers. 2.What are the Technologies used by United Parcel Service? How are these technologies related to UPS’s business strategy? The technologies that they used are: a device which is called Delivery information acquisition device (DIAD). UPS’s also uses bar code scanning to keep track of the shipment. They also handle internet orders‚ laptop repairs and xray machine installation. The company’s strategy is to have the best service but in the lowest price. So by using those technologies
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disadvantages of merging TNT with UPS There are many famous service companies worldwide. ’’Thomas Nationwide Transport’’ and ’’United Parcel Service’’ are two of them. TNT is an international express and mail delivery service company with headquarters in Hoofddorp‚ Netherlands. It was founded in 1946 in Australia. It has 155‚000 employees. On the other hand‚ UPS is an American global company headquartered in United States. It was founded in 1907. It has 398‚300 employees. This essay
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planning and management of all activities involved in sourcing and procurement and in conversion of final products. The use of logistics in the Retail industry has led to low fulfillment costs‚ shorter delivery times‚ and enhanced ability to focus on service delivery rather than on administrative processes. The Retail industry uses logistics for the complete management of the way resources are acquired‚ stored‚ and moved to other locations where they are required. The use of logistics helps the Retail
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