these companies have used technology to improve their services and how they may expand the use of technology to increase productivity and reduce costs is the focus of this paper. Package Delivery Industry Best Practices Learning Team A identified two package delivery companies to be studied for current best practices regarding technological leveraging. These were United Parcel Service and FedEx‚ two companies that place heavy emphasis on innovation and investment in emerging technology. For each company
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FedEx Corporation Strategic Management Project Prepared for: DR. Robert Ch. Wood BUSINESS 189 – Strategic Management Prepared by: SAN JOSE CONSULTING GROUP: Billy CRANE Brad LANDTHORN Bob MIRI Jeremy RELPH Chris SANCHEZ Andrea VERNEROVA December 9‚ 2003 TABLE OF CONTENTS EXECUTIVE SUMMARY ……………………………………………………………… 3-5 Chapter I: HISTORY
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economic class. Smith’s strategy dictated that FedEx would purchase the planes that it required to transport packages‚ whereas all other competitors used the cargo space available on passenger airlines. In addition to using his own places‚ Smiths key innovation was a hub and spoke distribution
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Lynn. They started shipping documents from San Francisco to Honolulu and now ship internationally to 220 countries worldwide. The DHL family offers an unrivalled portfolio of logistics products and solutions ranging from domestic and international parcel delivery to international express‚ road‚ air and ocean freight to end-to-end supply chain management. There are thousands of logistics companies operating locally or internationally around the world and Europe is not an exception. In regards to Management
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Sourcing Officer‚ FedEx Corporation. "FedEx’s Supply Chain Services represents the best of the best and the organization has set an example ... for other companies to follow." - Bo Anderson‚ Executive in Charge of Worldwide Purchasing‚ GM 1. | Introduction | | | | | | | | | | | | | | | | | | | | | | | Introduction FedEx Corporation‚ originally known as FDX Corporation‚ is a logistics services company‚ based in the United States with headquarters in Memphis‚ Tennessee. The
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United Parcel Service “We run the tightest ship in the shipping business” Laura Andonov Mission Statement “To guide the company ’s efforts to provide responsible‚ ethical business behavior and manage business conduct to achieve and maintain compliance with all applicable regulations and policies for all aspects of UPS business worldwide‚ including all wholly owned subsidiaries.” UPS is a global package delivery business that specializes in not only managing the movement of goods‚ but
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to more of what the world has to offer; more products and services‚ more information and ideas‚ more people and places. Today a number of companies‚ FedEx Express‚ FedEx Ground‚ FedEx Freight‚ FedEx Kinko’s Office and Print Services‚ FedEx Custom Critical‚ FedEx Trade Networks and FedEx Services‚ compete collectively under the FedEx umbrella. FedEx offers a vast array of transportation‚ e-commerce‚ business and related information services. For FedEx to stay up to date‚ it is important to feed the
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Seattle‚ Washington the messenger service ran errands‚ delivered packages‚ and carried notes & baggage to customers either by foot or bicycle. Their mission centered on customer courtesy‚ reliability‚ round-the-clock service and low rates. In 1919‚ the American Messenger Company changed its name to United Parcel Service (now officially UPS) but their mission never changed. UPS grew from a modest messenger company servicing those exclusively in the United States to a multi-billion dollar corporation
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489 CASE STU DY Optimizing Operations at UPS United Parcel Service (UPS) is the world’s largest air and ground package-distribution company‚ with annual sales of about $34 billion. It is also a leading provider of specialized transportation and logistics services. Following its nearly 100-year promise of the “best service and lowest rates‚” this company currently delivers over 13.6 million parcels and documents every business day within the United States and in over 200 other countries and territories
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Harvard Business School Airborne Express Case Study Q1. How and why has the express mail industry structure evolved in recent years? How have the changes affected small competitors? The Express mail industry in the United States had a volume of $16-17 billion on expedited shipments in the year 1996. In the years before shipment volumes has risen 15-20% per year. However due to higher competition prices have fallen which resulted in a rise of only 10-15% in total revenues. As an example of
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