UPS (United Parcel Service Inc.) is an American company specialized on the global express delivery and logistics services. The headquarters of the company is located in Atlanta (Georgia). Daily the company delivers more than 17 million cargo to more than 9 million goods in more than 200 countries around the world (UPS‚ 2015). The target activity of the company is a rapid delivery of goods and documents; however‚ in the organizational structure of UPS there is also a unit responsible for the management
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Case 4 THE BATTLE FOR VALUE‚ 2004: FEDEX CORP. VS. UNITED PARCEL SERVICE‚ INC. Set in June 2004‚ this case invites the student to assess the financial performance of FedEx Corp. and United Parcel Service‚ Inc (UPS). The two firms have competed intensely for dominance of the overnight express package industry. This case is intended for use in an introductory discussion of corporate value creation and its sources. Questions for Students 1. Contrast between Corporate excellence and Financial
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to differentiate products and services. It also use IT features to reduce the differentiation advantage of competitors and to focus products and services at selected market niches. In 1971‚ FedEx began to offer overnight package delivery by air. At that time‚ Fred Smith found that U.S. Postal Service and United Parcel Service (UPS) also taking several days to deliver packages. Therefore‚ Smith started the overnight delivery and he charges higher prices for its services than many of its competitors
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cargo and was not considered competitive for overnight letters. RPS targeted price-sensitive business customers and focused on two day deliveries via ground network. U.S Postal service was prohibited by law from offering volume discounts to business customers and was also unable to track the packages efficiently. U.S Postal service had poor on time delivery record. DHL and TNT focused mainly on the international market‚ maintaining a low profile in U.S market. Competition from substitutes (like fascimile
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Strategic Issues University of Phoenix Strategic Issues In any comprehensive planning process‚ strategic questions must be addressed. This is the reason United Parcel Service (UPS) examined several companies that have faced similar issues as they have experienced. These companies are Siemens‚ United States Postal Service‚ Oracle‚ JCPenney and 3M. In addition‚ UPS will show how they will adopt each company’s strategy in dealing with strategic issues and how those companies handled the situation
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course project is United Parcel Service (UPS). The specific UPS mobile application I will research is UPS’s handheld device‚ the Delivery Information Acquisition Device or DIAD as it is known within UPS (www.ups.com). The DIAD mobile device is used as part of UPS’s plan to gain a strategic advantage over its competitors‚ to improve its efficiency‚ and to create increased profits. UPS has as its main competitors Federal Express (FedEx)‚ Airborne‚ DHL‚ and the United States Postal Service (USPS). It
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M8A1: Final Project: UPS Jordan W. Montoya Excelsior College Abstract The United Parcel Service has been in business since 1907. Over 100 years of delivery services must be a result of a certain method of management and business that has allowed them such success over time. What type of structure do they use within the workplace to manage the flow of packages? What promotion system do they use and how does it affect employees’ commitment to work? What type of organizational
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1-Determine how each corporate culture differs from the other. The two companies I have decided to discuss in this term paper is Federal Express (Fed Ex) and United Parcel Service (UPS). Both of these companies are logistic companies which specialize in delivering freight‚ cargo‚ and shipping services. Both of these companies cater to customers by making door to door deliveries locally and internationally. Both companies have both ground and air shipments but their prices do vary. UPS on the
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strategy. Fred Smith founded FedEx Corporation formerly known as Federal Express in 1973 in Memphis‚ Tennessee. An Express Transport and Logistics company‚ Federal Express was joining a domestic market dominated by the US Postal Service and UPS (United Parcel Service). Fred Smith understood for the company to prosper‚ he had to embrace technology and use it strategically to improve his business. Smith understood the importance of information in his industry‚ his vision being: "information on
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online-tracking system and policies about never left the flowers outside customer’s door. Fran Wilson-VP Operations HBS graduates‚ employee of Williams-Sonoma; he created the unique crucial systems. Wilson was also responsible for customer orders and service‚ day to day communications with growers‚ systems development and management‚ and finance and accounting. Ann Hayes Lee-VP Marketing Creative director & catalog seller of home goods and apparel with Roger Horchow Company. She conducted market
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