letters‚ small packages‚ and freight in the United States and internationally. The company has several advantages over its rivals‚ such as it provides delivery services at a lower cost of up to 20% over FedEx and UPS; it operates the nation’s only privately owned foreign trade zone in Wilmington; it is more flexible and provides more customer-tailored services. It charges lower price but still much guarantee delivery dates (not offered by the US Postal Service). A general acceleration in the pace
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BSOP 588 – Managing Quality Final Project United States Postal Service – Reinvesting The Vision Keller University Professor Sharon Radke February 26‚ 2013 Abstract The United States Postal Service’s (USPS) CustomerPerfect performance management system‚ describes what was to be of the Postal Service mission‚ vision and goals to drive the growth deliver reliable‚ secure‚ prompt and cost-effective universal service. Though USPS describes customer perfect
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Innovation‚ Design‚ Creativity‚ and the United States Postal Service OI 361 Innovation‚ Design‚ and Creativity July 9‚ 2012 Benefits and Drivers Just as in nature‚ in business it is survival of the fittest. The key to success and longevity for businesses in the modern world is to be innovative and creative. To be innovative‚ it is imperative
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in managing a broad group of transportation services‚ e-commerce and other business services. The company offers integrated business solutions through a network of subsidiaries operating independently‚ including: FedEx Express‚ the world ’s largest express transportation company; FedEx Ground‚ North America ’s second largest provider of small-package ground delivery service; FedEx Freight‚ a leading provider of regional less-than-truckload freight services; FedEx Custom Critical‚ the world ’s largest
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In the year 2004‚ the U.S. domestic express delivery market worth $45 billion. Mainly‚ this vast market is divided between the two major package delivery companies‚ United Parcel Services (UPS) and Federal Express Corporations (FedEx). This service is consists of three categories: 1) Weights: Letters‚ Packages‚ Freights 2) Mode of Transit: Air‚ Ground 3) Timeliness: Overnight‚ second-day‚ 3-day delivery‚ regular delivery (4 or more days) The air-express portion of the entire U.S. market
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FedEx was known as a transportation and logistics business for shipping needs‚ with overnight shipments being their core strength in the marketplace. Operating globally‚ FedEx was the largest organization of its kind. In the U.S.‚ only the United Parcel Service (UPS) had any competitive edge on FedEx‚ and that was because of the UPS stores where customers could buy all of their shipping supplies and send packages from very conveniently placed storefronts. Kinko’s‚ Inc. was the office supply store
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Organizational structure 7 2.4 Product and Service Analysis 8 2.5 Company Profit Trend 9 3.0 External Environment Analysis 10 3.1 Political 10 3.2 Economic 10 3.3 Social 10 3.4 Technological 11 3.5 Legal 11 3.6 Environmental 11 3.7 Competitive Environment 12 3.7.1 Inter-Company Rivalry 12 3.7.2 Threat of New Entrants 12 3.7.3 Bargaining Power of Suppliers 12 3.7.4 Bargaining Power of Buyers 12 3.7.5 Threat of Substitute Services 13 4.0 Internal Environment Analysis 14
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least cost provider. Until the mid-1980s‚ UPS offered a single package delivery service at a single price to all customers. Spurred by competition from Federal Express‚ Roadway Package System (RPS) and others‚ and by opportunities to exploit excess capacity in the delivery network‚ UPS began to broaden its product offerings and customer services. UPS expanded its set of products by introducing Time Definite Services‚ offering air and ground shipment with delivery times such as UPS Next Day Air‚ UPS
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HISTORY OF FEDEX FedEx Corporation is responsible for the direction of FedEx which is comprised of FedEx Express‚ FedEx Ground‚ FedEx Freight‚ FedEx Office‚ FedEx Custom Critical‚ FedEx Trade Networks‚ and FedEx Services. FedEx started in 1998 and wanted to expand their express delivery service so that they could diversify their portfolio ultimately to compete in the market on a global scale. In 2000‚ FedEx acquired a new subsidiary called Tower Group International who is a leader in the business of
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The effects of the union on the United States Postal Service Brittney Horton University of Phoenix HRM 531 April 09‚ 2012 Alesha Alstoft Abstract The United States Postal Service is one of the nations most thriving companies. It has over 600‚000+ employees and is the second largest civilian employer in the United States. (DeHaven‚ 2010). While it is one of the countries most thriving businesses it is not void of faults. To prevent the employees from being mistreated‚ most
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