A zero-defect service? The case of a special hotpot restaurant chain in China (Source of information: Hong Kong Weekend Weekly Magazine Issue 707) Recently the media reported a hotpot restaurant chain which provides impeccable service to customers. This chain has over 70 branches in Mainland China. Ample positive comments have been spread among various media and customers on its “zero-defect” service at a very reasonable price (average check per pax is around RMB100). These have attracted hundreds
Premium Hong Kong Customer service China
Question #2-Define the supply chains for the following products from the first source of raw materials to the first customer. A) Big Mac‚ B) Gasoline‚ C) Automobile repair‚ D) A Text book. Supply chain‚ its management‚ performance measures and improvement approaches. As an extension of the systems point of view‚ the system dynamics inherent in the supply chain are illustrated and the coordination in the supply chain is emphasized. Five areas where measurement of supply chain performance should be made
Premium Petroleum Supply chain management
SAP Excellence Series Editors: Professor Dr. Dr. h.c. mult. Peter Mertens Universität Erlangen-Nürnberg Dr. Peter Zencke SAP AG‚ Walldorf Gerhard F. Knolmayer‚ Peter Mertens Alexander Zeier and Jörg Thomas Dickersbach Supply Chain Management Based on SAP Systems Architecture and Planning Processes With 77 Figures and 11 Tables 123 Prof. Dr. Gerhard F. Knolmayer University of Bern Institute of Information Systems Engehaldenstrasse 8 CH-3012 Bern Switzerland Dr. Alexander Zeier Deputy
Premium SAP AG Supply chain management
writer] [Name of the institution] Impact of Alibaba.com On The Value Chain And Trade Barriers Effect On This Website Introduction The basic tool for understanding the influence of information technology on companies is the value chain — the set of activities through which a product or service is created and delivered to customers. When a company competes in any industry‚ it performs a number of discrete but interconnected value-creating activities‚ such as operating a sales force‚ fabricating
Premium International trade Electronic commerce Alibaba Group
A – Supply Chain Strategy The supply chain strategy chosen for the power tool company is a long term partnering relationship with few suppliers. The long term vision of the company is to make quality products and constantly stay ahead of the competition with innovation. The best way to accomplish this strategic long term goal is to partner with key suppliers that operate using a strategy of long term thinking based on trust and transparency. Ray Kroc was one of the pioneers on forming partnerships
Premium Supply chain management Inventory
China Textile in Global Value Chain Jean RUFFIER CNRS searcher‚ CEFC‚ Centre d’Etudes Français sur la Chine Contemporaine‚ Hongkong French chair of Centre franco-chinois de sociologie de recherche sur les organisations 中法组织研究中心‚ SUN Yatsen University‚ Guangzhouruffier@univ-lyon3.fr[->0] After being a worldwide threat‚ Chinese apparel industry is facing a double challenge: 1 - Either to remain a low cost base in the international value chain using low wage advantages with a double
Premium People's Republic of China China Value chain
At local and federal government‚ collective bargaining is not accepted. Many public organizations have unions to for employees to be able to address issues like benefits‚ wages‚ and to improve his or her work environment. For example‚ the United States Postal has adopted the collective bargaining approach to improve work environments and benefits for employees. White collar and private organizations do not favor collective bargaining. Federal organizations that adopted the collective bargaining
Premium United States Employment President of the United States
develop quickly expand market share of computer industry date back the early 1990’s‚ Michigan Technological University (2010). Dell website (2012) mentioned that the objective of Dell is to be global IT leader by building and inspiring IT solutions and services that give customers the power to do more. It also said that Dell offer laptops‚ desktops‚ monitors‚ printers‚ electronic‚ software7accessories and servers to various targeted customer group. 1.2 Market segaments targeted Dell website (2012) showed
Premium Supply chain management Supply chain
United Arab Emirates University Faculty of Business and Economics (FBE) Supply Chain Management Application & Strategy CASE 1 : Supply chain challenges at Leapfrog SCML 460: Supply Chain Management Application & Strategy Context: Introduction ………………………………………………. page 3 Questions ………………………………………………. page 3 Conclusion ………………………………………………. page 5 References ……………………………………………… page 6 Introduction: Our case study is about
Premium Supply chain management Supply chain Logistics
Assessment of Professional Competence By: Catherine Snowden Facilitator: Dr. James Siebold‚ PhD LMFT BSHS-335 Ethic and Values for Human Service Professionals In the helping profession‚ it is essential to prove and uphold one ’s competency in a number of ways. Professional must be able to maintain accurate and complete client records. It is the responsibility of the professional to stay current in their area of expertise and receiving continuing education. These professionals must
Premium Management Professional Skill