is becoming the key distinction among transportation firms‚ FedEx recently announced plans to shrink its 4000 employee IT division by about 200 workers. The move has been considered jarring by some because FedEx traditionally has used layoffs only as a measure of last resort. How could this action affect the company’s organizational culture and employee relations‚ especially in lieu of its corporate philosophy? What steps should FedEx take in order to prevent or minimize possible negative effects
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FEDEX is the leading global provider of supply chain management services to corporate customers It maintains a fleet of more than 665 aircraft and more than 41‚000 motor vehicles and trailers. To complement the express delivery business‚ FedEx Ground provides small-package ground delivery in North America‚ and less-than-truckload (LTL) carrier FedEx Freight hauls larger shipments. FedEx Office stores offer a variety of document-related and other business services and serve as retail hubs for other
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2005-2006 Inside FedEx Express By Captain Gary Peterson 12 May 2006 Edited by Ms. Gerry Yemen Inside FedEx Express Introduction As a Secretary of Defense Corporate Fellow during 2005-2006‚ I was assigned to work at FedEx Express located in Memphis‚ Tennessee. FedEx Express provides time-critical delivery services and associated information assistance globally. It is one of several Operating Companies (OPCO) within FedEx Corporation. Other OPCOs include: FedEx Custom Critical
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1. The organization’s name and main line of business: FEDEX Corporations – Logistics 2. Specific type of operation: Air and Ground Delivery Specializing in Next Day Delivery 3. Describe the nature of operations process given your newfound understanding of operation management and productivity: a. Service and product design: i. Supply Chain management ii. Next Day Delivery Services b. Quality management – Customer oriented business “People First Philosophy” c. Process and capacity –
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a key player in the competitive airfreight industry‚ just three years after beginning operations‚ as a direct result of its unique strategic hub system and a policy of limiting package size to under 70 pounds. By capitalizing on this strategy‚ FedEx was able to boost its average delivery volume in 1976 to 20‚726 packages per day via its three services‚ Priority-One‚ Standard Air‚ and Courier Pack‚ compared with an average of 10‚521 delivered daily the prior year. Clearly the company’s calculated
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service unveiled by FedEx TELECOMWORLDWIRE-17 November 2009-SenseAware information service unveiled by FedEx(C)1994-2009 M2 COMMUNICATIONS http://www.m2.com Transportation‚ e-commerce and business services provider FedEx Corp (NYSE:FDX) announced on Tuesday the introduction of SenseAware powered by FedEx‚ a next generation information service that combines a GPS sensor device and a web-based collaboration platform. According to the company‚ the solution‚ developed by the FedEx innovation team‚ is
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SATISFACTION SURVEY FOR FEDEX 17 Appendix B: Customer Survey Results 18 1. Introduction Figure 1: Regional Head Quarters of FedEx Figure 2: FedEx Corporate Logo; courtesy www.fedex.com FedEx Corporation‚ situated in US‚ is one of the leading supply chain management solution providers in the world. With annual revenues as high as USD33 billion‚ the company offers incorporated business solutions in logistics through operating collaborative companies jointly under the FedEx brand. FedEx’s group
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philosophy governs every FedEx activity. They honor innovation‚ integrity and commitment. They have many formal policies‚ procedures and programs to bring out the best in their staff‚ individually and in teams. FedEx is looking for talented people that share the basic qualities of honesty‚ enthusiasm‚ creativity and respect for co-workers and customers. As FedEx has grown into a global company‚ a culture has developed the fullest potential of employees with FedEx. FedEx has led the industry in
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Case 4 THE BATTLE FOR VALUE‚ 2004: FEDEX CORP. VS. UNITED PARCEL SERVICE‚ INC. Set in June 2004‚ this case invites the student to assess the financial performance of FedEx Corp. and United Parcel Service‚ Inc (UPS). The two firms have competed intensely for dominance of the overnight express package industry. This case is intended for use in an introductory discussion of corporate value creation and its sources. Questions for Students 1. Contrast between Corporate excellence and Financial
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The Meaning of Vertical and Horizontal Integration Horizontal integration is where an organisation owns two or more companies‚ on the same level of the buying chain. An example of this is the First Choice Group; they own First Choice Travel Agency and First Choice Hypermarket‚ both of which are on the same level of the buying chain. The advantage of horizontal integration is that it can increase the company’s market share. Another good example of this type of integration is when EasyJet
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