When Jordan Colletta joined UPS in 1975‚ fresh out of school and newly married‚ he wasn’t thinking about building a career. He just wanted some security. Now not only is he still a faithful UPS employee‚ but the former tracking clerk has come a long wayhe’s vice president of the shipper’s e-commerce sales team. His advancement in the company was steady‚ the result of careful planning though UPS’s career-development program. By putting resources into such programs and helping reps set goals and
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how to deliver a good speech Good afternoon ladies and gentlemen‚ I hope everyone is enjoying this very special day so far. It’s been an emotional day‚ ……..even the cake is in tiers. I would like to start by thanking the lovely bridesmaid …………. I’m sure you will agree she has carried out her role superbly; I would also like to thank the ushers…… for at least turning up sober. If we could all raise our glasses to the bridesmaid! I would like you to turn your attention now to the bride Cathy
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311: Deliver a Presentation 1. Understand the purpose of preparing for and evaluating a presentation. 1.1 Different types of presentation can be used to provide a range of different information. The different types can be used to inform‚ instruct‚ persuade or to facilitate decision making. Presentations have various formats depending on what is supposed to be achieved. Different types of equipment also provide different information and may facilitate different styles of learning such as using a
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Chapter 1 Information Systems in Global Business Today Case 1: UPS Global Operations with the DIAD IV Tags: UPS global operations; handheld computers; wireless mobile platform; digital firm; integration of business; customer value generation. Summary How IT drives the UPS operation worldwide. Using smart people and smart technology‚ UPS delivers over 14 million packages daily to 200 countries and territories‚ requiring the talents of 70‚000 drivers who are wirelessly connected to UPS main databases
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CASE STUDY – UPS – United Parcel Service Inc. US$42.6 Billion This article is excerpted from E-Volve-or-Die.com: Thriving in the Internet Age Through E-Commerce Management‚ by Mitchell Levy (New Riders Publishing‚ 2000‚ ISBN 0-7357-1028-7). www.ups.com History of Transformation UPS has been in the package delivery business for 95 years‚ providing services to businesses and consumers worldwide in more than 200 countries. In 1994‚ UPS began to investigate the potential of e-commerce and started
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1. What kind of information and services does the Web site provide for individuals‚ small businesses‚ and large businesses? List these services and write several paragraphs describing one of them‚ such as UPS Trade Direct or Automated Shipment Processing. Explain how you or your business would benefit from the service. United Parcel Service (UPS) started out in 1907 with intention to serve people with best services and lowest rates. UPS is a company that delivers packages and also documents to
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1a.describe UPS United Parcel Service of America‚ Inc.‚ is an American global package delivery company -founded in 1907 -headquartered in Sandy Springs‚ Georgia‚ USA. -It delivers more than 15 million packages a day -to 6.1 million customers -in more than 220 countries 1a. describe UPS World most admired companies (Fortune‚ 2013) Rank in delivery-1 1a.describe UPS UPS product: Transportation services (domestic and international package delivery) +specialized transportation +logistics +financial
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Case Study: UPS ( page 54) 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing and customer clearance documentation. Processing: The data is transmitted to a central computer and stored for retrieval. Data is also reorganized so that it can be tracked by customer account‚ date‚ driver‚ and other criteria. Outputs:
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1. What are the organizational styles before and after the transition? UPS is the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services UPS effective use of clearly defined organizational structure and design Pres 3 VP several managers UPS Departmentalization * Functional: it groups jobs by functions performed * Product: Groups jobs by product line * Geographical: Groups jobs on the basis of territory
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pickup and delivery times‚ location while en route‚ and package recipient. The outputs also include various reports‚ such as all packages for a specific account or a specific driver or route‚ as well as summary reports for management. CASE STUDY QUESTIONS 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing and
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