Case Assignments Case 1: An ERP Story 1. What are the project’s main characteristics and challenges identified by Jean Roberge? 2. In your opinion‚ does the project have other characteristics or challenges that Jean Roberge did not identify but should also be taken into account? Case 2: Mrs. Field Cookies 1. Describe and evaluate the role of information technology at Mrs. Fields Cookies in terms of the following: a. IT architecture b. IT and Organization
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Question 1: how does information technology support FedEx’s business processes? When we think of processes we think of several steps that would allow us to accomplish some sort of task. As such a business process‚ according to Appian‚ is a collection of linked tasks or activities which find their end in delivery of a service or product to a client. Most organizations use business processes to help them achieve their goals. These processes must have well defined inputs‚ which give additional value
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1|Page Dell ’s Direct Business Model Dell ’s Direct Business Model Presented by Riti Behal – FT 14459 Gagan Dawar – FT 14221 Vaibhav Agarwal – FT 14276 Great Lakes Institute of Management‚ Chennai Riti Behal‚ Gagan Dawar‚ Vaibhav Agarwal 2|Page Dell ’s Direct Business Model Describe the “Direct Business Model” The direct model has become the backbone of our company and the greatest tool in its growth. – Michael Dell. Dell ’s direct business model bypasses the dealer in the supply chain
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1. Describe the multiple locations from which customers can submit orders and the information technology components customers would need (on their end) to accomplish this activity. Location IT Example/Explanation Company Website – therefore anywhere once you have the appropriate IT Hardware – Input Output Storage Processing Keyboard‚ Scanner‚ Mouse‚ PC‚ Laptop‚ Tablet Screen‚ printer Internal memory (RAM/ROM) Software Operating systems‚ web servers and browsers Network - WAN
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Quiz UPS study CASE STUDY QUESTIONS 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing and customer clearance documentation. Processing: The data are transmitted to a central computer and stored for retrieval. Data are also reorganized so that they can be tracked by customer account‚ date‚ driver‚ and other
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CASE EXAMPLE Global forces and the European brewing industry This case is centred on the European brewing industry and examines how the increasingly competitive pressure of operating within global markets is causing consolidation through acquisitions‚ alliances and closures within the industry. This has resulted in the growth of the brewers’ reliance upon super brands. In the first decade of the twenty-first century‚ European brewers faced a surprising paradox. The traditional centre of the beer
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accompanying print campaign at the Games‚ followed by a wealth of activity spanning mobile‚ user-generated content‚ branded utility‚ mobile apps and content. The timing could hardly have been better. Not only are Americans living longer but‚ in many cases‚ they are also leading unhealthier lives resulting in chronic illnesses. As the burgeoning growth of healthcare in developing markets like China and India has proved‚ health has become big business. In January 2009‚ for example‚ the Chinese government
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INFORES September 29‚ 2009 Case study: “UPS COMPETES GLOBALLY WITH INFORAMTION TECHNOLOGY” 1. What are the inputs‚ processing‚ and the outputs of the UPS’s package tracking system? The company’s inputs are: package information‚ customer signature‚ pickup‚ delivery and timecard data‚ data location and billing and customer clearance documentation. And how they process it is by simply transmitting data into the central network. The driver places the DIAD into the UPS truck’s vehicle adapter then
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MIS Case Study. © Chris Kimble‚ Euromed Marseille École de Management. 13288‚ Marseille‚ France e-mail: chris.kimble@chris-kimble.com Contents Overview of Case Study of Company Y. ............................................................................1 Some Background to Company Y. ......................................................................................1 The choice of the Software..............................................................................................
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IMD-6-0249 (POM 249) v. 29.05.2006 INTERNATIONAL THE “mi adidas” MASS CUSTOMIZATION INITIATIVE Rolf Reinschmidt‚ head of the Forever Sport Division of adidasSalomon AG‚ was reviewing adidas’ mass customization (MC) initiative: “mi adidas”: We all talk a lot about experiences these days--experiences that consumers and retailers expect to have with brands like ours [adidas]. Well‚ here is an experience our brand is uniquely able to offer‚ differentiating us significantly from the competition
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