STRATEGIC HOSPITALITY MANAGEMENT MODULE PERIOD: 2 / 2013 - 2014 WEEKLY REPORT Theory Report Introduction This report discusses the theory of four strategy lenses described in the book “Exploring strategy” in chapter 1. Next to the descriptions‚ realistic hospitality related work examples are provided in chapter 2 to clarify the importance of these strategy lenses using the three angles of lens. Chapter 3 clarifies the work context of the establishment ‘Marriot’s Surf
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to Applebee’s which has about 1‚900 stores. Their competitor Ruby Tuesday has less than 900 stores with many of those franchises. Chili’s is part of Brinker Intl.‚ which is world’s second largest casual dining restaurant operator‚ the first being Darden restaurants. This allows them to offer affordable prices‚ because they can negotiate product rates for all of their stores‚ unlike a smaller company. They have also expanded their company to include Chili’s Too‚ Small Town Chili’s‚ and offer catering
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outside; sit down‚ eat‚ pay when you look on the inside there is quite a lot of work that goes on behind the scenes. It all starts with the employees the opening of the restaurant and getting things organized‚ on Mondays a delivery truck is sent through Darden (the owner of Olive Garden) with all of the food supplies needed to cook the meals including pasta‚ wine‚ cheese‚ spices‚ etc. anything you can imagine that goes into the cooking process. The cooks start out nice and early prepping all the food that
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Red Lobster is a casual-themed restaurant‚ that primarily sells various types of seafood. The company was founded by Bill Darden in Lakeland‚ Florida in 1968. Currently‚ there are over 680 restaurants located in the U.S.A and Canada. The branch we visited was located in Mississauga‚ which is only 1 of 4 Red Lobsters in Ontario. We believe that due to the rarity of the franchise in this area‚ it helps the company give better customer service. They understand that there is a lot of competition
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are represented by units with independent operators. The concepts are categorized into three industry segments 1) specialty establishments‚ 2) quick service restaurants‚ and 3) casual dining. An excellent example of this concept business is The Darden family of restaurants‚ founded from Lakeland‚ FL‚ which features the following most successful and recognizable brands in full- service dining: Red Lobster‚ Olive Garden‚ Long Horn Steakhouse‚ Bahama Breeze‚ Seasons 52‚ The Capital Grille‚ Eddie
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Theory Summary Supply-chain Management: Management of activities that procure materials and services‚ transform them into intermediate goods and final goods‚ and deliver them through a distribution system Supply-chain Strategies: 1) Many Supplier: 2) Few supplier: 3) Vertical integration: Developing the ability to produce goods and services previously purchased or actually buying a supplier or distribution 4) Joint venture: 5) Keiretsu networks: Japanese 6) Virtual Companies
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Darden is known to have four major types of their supply chain for all of their canned food‚ sea food‚ small ware and also fresh foods which are of great help to the company. Darden usually distributes small ware directly which is of great advantage to them since it helps them to lower down the cost that they incur while they ship small items like plates napkins because they usually have a similar manufacturing area. It also helps the company in aligning all their main restaurants together. This
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The Cheesecake Factory Background of the Company: The Cheesecake Factory was founded by Oscar and Evelyn Overton. Evelyn first decided to open a business after making a cheesecake for her husband’s employer in 1949. Evelyn opened a small cheesecake shop in Detroit‚ Michigan‚ in the late 1950s‚ but later gave it up in order to raise her two children. She continued to supply cakes to several local restaurants through a kitchen in her basement. In 1972‚ Oscar and Evelyn Overton moved to the Woodland
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DARDEN CONSULTING CASE BOOK 2012-2013 EDITION TABLE OF CONTENTS 1. The Consulting Case Interview 1. Structure of the Case Interview 2. Frameworks 3. The Math 2. Company Overviews & Interview Processes 3. Practice Cases 1. 2. 3. 4. 5. 6. 7. Bike DVD Rental Service in NYC Dry Wall Competitive Threat Organ Donation Case Central Power Chemicals‚ Inc. Hospital Profitability Contact Lens Manufacturer Growth TABLE OF CONTENTS (CONT’D) 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. E-commerce
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Olive Garden is a popular restaurant in the United States for its Italian cuisine‚ there is always advertisements on the tv and every visit there is a line forming. The Olive Garden I attend to is located in Downey‚CA by the Stonewood Mall‚ so parking can be kind of difficult. The hours are very reasonable and can fit into anyones schedule‚ walk ins are welcome and if you would like to make reservations then you can. Making a reservation will be best for those who don’t have the patience to wait
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