IMPORTANT THEORY QUESTIONS IN OPERATIONS MANAGEMENT 1. Define productivity. How can it be measured? How can the productivity of an organization be increased? 2. What is the transformation process? Explain the transformation process in a restaurant. 3. How is a job shop different from the batch production process? 4. What are the differences between manufacturing and service operations? 5. What are the characteristics of a good product design? 6. What is service capacity? Which strategies
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Neo-Classical Theories of Management Neoclassical theory of management There are 3 neoclassical theories: Human Relations theory : Explains the modern advancement of Human Relations Management theory which takes into account human factors like the employer-employee relationship. Human relations theory is largely seen to have been born as a result of the Hawthorne experiments which Elton Mayo conducted at the Western Electrical Company. The important strand in the development of modern management was
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USEFUL PHRASES Silence fillers To start with To begin with Well‚ now‚ let me see Let me have a look Let me think Well‚ err... I’d say that... Possibly‚ ... At first sight‚ it seems... ‚ but it could also ... I would say that... It’s difficult to say exactly but ... Agreeing Yes‚ I agree I agree with what you said. Yes‚ you’re right. I agree with completely. Yes‚ I agree but... I agree in a way‚ but... Well‚ it depends. (Explain) Disagreeing I disagree I don’t agree. No
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Chester Barnard’s Management Theory Management has been in our business culture many years. Ideas of management from the past are applicable to management practices today. In today’s society‚ managers are seen as a ruling authority that get their jobs done through other people; their employees. Most of the time there is a lack of communication between the managers and their employees resulting in conflicts that may place their company at high risk of failure. Leading and motivating should be the
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systematic development of management thinking is viewed‚ generally‚ as spanning from the end of the nineteenth century with the emergence of large industrial organizations. Management theories consist of two group—classical management theory and human relations theory. In this essay‚ the nature of the “Classical” and “Human Relations” approaches to management will be described at first and then bring out the differences and similarities between them. The classical theory of management was formed in the
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Group 1 of Company A was initially formed as a group of engineering students to undertake the project of modifying and coding a Boebot to automatically move around a maze as quickly as possible. The group was formed by Dr S. Watson‚ the project supervisor. The group consisted of four students: J. Peters‚ A. Shahbandi‚ A. Mohammed and O. Ayoade. The students began their project through the organised Company 1 meetings. In their first meeting they were introduced to each other‚ though J. Peters was
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humanist management theories have had a major influenced on modern theories of leadership. Making effective use of appropriate models and theories critically examine whether this is actually the case.” Civilization is the product of those who came before us. The evolution of today’s modern management thinking has grown and developed since nineteenth century and flourished during twentieth. The twentieth century is just part of revolution management theory which started from classical theory‚ ranging
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Is Religion Useful? The author argues that individuals have two general attitudes that discourage them from taking religion seriously or from practicing it. Some individuals have a “Ho Hum” attitude towards religion which means that individuals believe that while in principle religion’s teachings are the way we should conduct our lives‚ following every teaching is impractical. Other individuals have a “watch out” attitude where people think that religion is dangerous and can lead to bad rather
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Introduction Most organizational management theories descend either from Frederick Taylor’s scientific management theory or from Elton Mayo ’s human relations model. Total Quality Management (TQM) theory grew out of existing organizational management theories‚ in part‚ as a response to the problems in those theories. Edwards Deming and Joseph Juran are most responsible for the development of TQM. Deming and Juran began work on TQM in the 1930s and continued shaping the management model into the 1990s. During
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Classical Theories of Hierarchical Management The purpose of this essay will be to argue the assumptions of classical theories regarding hierarchical management and how it is essential in modern day times. The ranks within a hypothetical pyramid determine the position of an employee within any organisations. Classical management still takes place in today’s management concepts. Max Weber studied bureaucratic organisations‚ Henri Fayol created the administrative principles and Fredrick Winslow Taylor
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