Abstract The Equal Employment Opportunity Commission has set in place laws that protect employees from any kind of discrimination. Employees of companies with at least 15 employees are covered by the laws. Employers discriminate against employees all the time‚ so times they may not even realize it. But whether it is intentional or unintentional it is still illegal. It is the responsibility of the employer to know what they legally can and can’t do when it comes to their employees. It is also up to
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* not listening to or collecting information from customers A customer’s requirement/need is the most important factor in the customer service chain‚ to be providing excellence in customer service you need to ensure that the customer in 100% satisfied with the products on offer and make sure it meets their requirements. By not listen and or collecting information from customers or potential customers you will not be up to date with changes and even the basic needs and wants of your customer network
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maintains goal-oriented behaviors” (Cherry‚ 2013). In the Essential Manager’s Manual‚ it’s defined as “the will to act” (Heller & Hindle‚ 1998). So what we need to know is what creates motivation; what happens that sparks action and greatness in the workplace? Before greatness is achieved‚ basic needs must be met‚ these consist of a salary that meets your financial needs and adequate working conditions that allow you to perform your job functions successfully‚ to name a few. Once these basic needs are
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A Study of Motivation in the Workplace | Tamara M. Coleman | EMBA22-2 | Motivation is difficult to explain and practice. However motivation is still the one thing that makes people productive in their jobs. Whether the motivation is tangible or not‚ it all depends on the individual and how management takes the information and applies it. There are many theories and practices that can be studied and applied to any situation. Motivational theories are studied and practiced by theorists and
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Professor Marin MGT 3211 11 February 2014 Theft in the Workplace The Company I was working for‚ at the time‚ had a firm policy regarding cases of theft of company property. As equipment becomes old and outdated new equipment is purchased while the old equipment is placed on a table to be sold by bid each month. One day I see a valued employee (bob) who is 2 months away from retirement slip an electric drill from the table and put it in his car before the day of the sale. From an ethical
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motivational programs. While being an assistant manager at Old Navy I was able to look into how the business motivated its employees‚ what problems arose from the companies motivation policies and the techniques I chose to implement to create a better workplace. The goals of the motivation programs are to encourage employees to maximize their performance by targeting three specific motivational stimuli. The three-targeted stimuli are morale‚ satisfaction‚ and rewards. While working at Old Navy I found
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Veronica Garza Workplace Ethics and Expectations BUS2750 Week 7 Assignment In what situations is it easy to be in non-listening mode? When there are gossiping among other coworkers. What can an individual do to improve his or her listening skills in such a situation? When is it appropriate to send a handwritten message? Feeling and showing gratitude in a thoughtful and deliberate way will lead to more good things in your life‚ and more reasons to be thankful. When you sit down to write
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Ch. 4 Questions Intro to Business 2/23/14 1. How do relative ethics compare to universal ethical standards? Should ethics ever be relative? Provide a rationale for your response. Ethics are a set of beliefs about right and wrong‚ good and bad. Universal ethical standards are norms that apply to all people across a broad spectrum. These six core values being trustworthiness‚ respect‚ responsibility‚ fairness‚ caring‚ and citizenship. Ethics should never be relative because their ethical
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MEMORANDUM TO: Mr. Wilson FROM: Administrative Assistant DATE: January 26‚ 2014 RE: New Workstation In order to create ergonomic workplace we need take into consideration a number of components‚ which must comply with healthy‚ comfortable and productive working environment. Vision related concerns and recommendations Inappropriate vision equipment in the office can result in: eyestrain eye irritation blurred vision burning eyes trouble in seeing document
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Motivation in the Workplace PSY320 Nathan Kositsky Introduction According to “Merriam Webster.com” (n.d.) website‚ motivation is factors within humans or other animals that arouse and direct goal-oriented behavior. The goal for maintaining a motivated workforce should be paramount for any organization. Employees that are intrinsically motivated and likely to be more productive‚ less likely to be absent from work‚ and less likely to be a distraction. Employees are different
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