Service Case Study 1. Why is it important for the U.S. Postal Service (USPS) to have a high volume of mail to process? It’s important for USPS to have a high volume of mail to process because USPS is the largest postal service in the world handling about 41% of the world’s mail volume. The second largest is Japan and they only handled 6% of the world’s mail volume‚ which is a way of showing how important and huge is USPS as a company and that shows the importance of being able to handle and process
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USPS Business Practices John Tuttle MGT 330 Alfred Wilfong February 5‚ 2012 The United States Postal Service has been in business since 1775. It employs over half a million people‚ and is the second largest civilian employer in the United States. Without the aid of tax payer dollars‚ the USPS has been profitable every year until 2008. With the congressional mandated 5+ billion dollar prefunded health care payment‚ along with the rise of other forms of communication (E-mail‚ Facebook
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Case Study: United States Postal Service BSOP-588 Keller Graduate School of Management Laura Almasan The United States Postal Service has gone through some major changes in the past twenty-five years due to the increase in popularity of technologies such as email‚ fax machines‚ the internet and mobile phones. Sending letters and paying bills using the traditional method of using stamps no longer became the preferred method of sending correspondence
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1. Explain how the Voice of the Employee supports improved internal processes (Voice of the Business)‚ and how the Voice of the Business supports customer satisfaction (Voice of the Customer). The Voice of the Employee supports improved internal processes because the Voice of the Employee focused on providing a safe and secure workplace in response to instances of violence and poor employee relations. Employees were given an opportunity to voice their opinions and make suggestions to create a
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According to McConnell and Brue (2004)‚ a monopoly occurs when a single firm is the sole producer of a product for which no close substitutes exist. Since the United States Postal Service (USPS‚ 2008) has no close substitutes‚ competition does not exist. The Postal Service’s universal service obligation (USO) is broadly outlined in multiple statutes and encompasses multiple dimensions: geographic scope‚ range of products‚ access to services and facilities‚ delivery frequency‚ affordable and uniform
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USPS: The Future of Postal Service Since December 2011‚ discussions have been made about different actions for the U.S. Postal Service to implement in order for the company to stay in business‚ provide service‚ and become financially stable again. Options of cutting its’ network of mail-processing centers in half have been in the mix. This will affect a substantial amount of employees who work in these centers. Businesses and citizens who rely on the postal service for communication and shipping
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Jacob Phillips GB 6210 Microsoft Office A Monopoly within a Monopoly Microsoft Corporation has three major monopolies within itself: Office‚ Window’s‚ and Internet Explorer. Microsoft Office is a monopoly that sits on top of the Windows monopoly and makes money. Office is Microsoft’s best monopoly‚ making profits of 60% per copy sold Microsoft’s main cash cows: Windows and Office are currently desktop applications. Microsoft has dominated the desktop scene for several decades. However‚ with
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What do you think is the best strategy for existing businesses to adopt in response to the entry of a new large competitor? Justify your answer with reference to the UK bottled water market and/or other markets that you know. Almost all business operates in competition with other businesses‚ whether this is Sainsbury’s competing with Asda for customers at a local‚ national and international level or two local hairdressers competing for clients in a single town. Competition is usually between firms
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“Uncertainty and the unknown are the great enemies of clear and successful communication that solves a problem” (Hendrix & Hayes‚ 2010‚ p. 385). When an organization or company faces a crisis‚ it is the role of the PR department to develop and carry out strategies and tactics that offer clear and successful communication. However‚ while a crisis is inherently a reactive situation and thus often filled with uncertainties and unknowns‚ proper planning can provide a more proactive response that
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3/23/13 Monopoly of Indian Railways : IIM Case Study | MBA Projects Home Download Projects Projects Contact Project Help! Ads by Google ► Railway ► Rail ► India ► Monopoly Want to save on Tax? sundarammutual.com A Doosra Advantage of tax benefits Only with Sundaram Mutual Funds MBA Projects Help for Management Projects‚ MBA Projects and Reports Search 639 RSS Entries Download Projects Management Marketing Ads by Google ► India Seven ► Safety Rail ► Trains
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