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    New Technologies in Banking

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    NEW TECHNOLOGIES IN BANKING TABLE OF CONTENTS TABLE OF CONTENTS 2 EXECUTIVE SUMMARY 3 INTRODUCTION 4 MOBILE PAYMENTS 5 1. Premium SMS based transactional payments 6 2. Direct Mobile Billing 6 3. Mobile web payments (WAP) 6 4. Contactless NFC (Near Field Communication) 7 5. M-payments vs. Current payment methods 7 FINGERPRINT 8 1. Recognition Process 8 2. Fingerprints in banks 8 2.1 Benefits 9 2.2 Problem 9 IRIS SCAN 10 1. Description 10 2. Why or why not use Iris can 10 3. Implementation

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    Service Management

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    The Nature of Services Learning Objectives      Classify a service into one of four categories using the service process matrix. Describe a service using the four dimensions of the service package. Discuss the managerial implications of the distinctive characteristics of a service operation. Discuss the insights obtained from a strategic classification of services. Discuss the role of a service manager from an open-systems view of service. An Integrated Approach to

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    Service Blueprinting

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    Services represent approximately 80 percent of the U.S. GDP and a growing percentage of the GDPs of countries around the world. Companies‚ governments‚ and universities worldwide have recently awakened to the realization that services dominate global economies and economic growth.1 Yet‚ in practice‚ innovation in services is less disciplined and less creative than in the manufacturing and technology sectors.2 While Business Week’s 2007 top twenty-five most innovative companies list includes

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    Classification of Services

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    CLASSIFICATION OF SERVICES. (FRAMWORKS FOR ANALYSIS OF SERVICES). Problem: narrow exposure of managers to the variety of service industries; managers perceive their service as unique; management personnel is usually inbred; as a result‚ marketing thought in the field of services is underdeveloped. E.g.‚ hoteliers often spend their whole life in the industry or even one company‚ most airline managers have grown up in the commercial aviation industry‚ bankers and hospital administrators usually

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    Advantages of Using the Internet Ever since technology evolved‚ Internet has permeated into lives of human beings and eventually underwent a metamorphosis from being an utterly unfamiliar element into an indispensable tool in our life. This stupendous invention inevitably changes our life. As a result of this invention‚ we gain vast amount of valuable information. Various brilliant search engines‚ for instance‚ Yahoo‚ Google‚ Mozilla Firefox aids a great lot in helping Internet users to browse

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    Service Tax

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    INTRODUCTION Service tax is a tax on Services. Service tax is not a tax on profession / trade but it is a tax on the service provided in exercise of the profession / trade. It is leviable only if there is provision of service. SALE V/S SERVICE Service is different from sale. The fact that some goods have been used in the course of providing service’ doesn’t make that transaction a sale. The nature of the transaction depends on the intention of the parties. If the parties intended to enter into

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    telephone calls from an application called Vonage. Vonage was a competitor of Madison River‚ so when news reached Michael Powell‚ who was chairman of the F.C.C (Federal Communications Commission)‚ he fined Madison River and forced them to stop preventing their users from utilizing Vonage (Wu). Due to situations such as the Madison River incident‚ net neutrality was created to hold Internet Service Providers (ISPs) to specific operational standards. The term "network neutrality" was coined by Columbia

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    Service Marketing

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    Service Marketing 10MBAMM314 Syllabus Module I Introduction to services: What are services‚ Why service marketing‚ Difference in goods and service in marketing‚ Myths about services‚ Concept of service marketing triangle‚ Service marketing mix‚ GAP models of service quality Module II Consumer behaviour in services: Search‚ Experience and Credence property‚ Customer expectation of services‚ Two levels of expectation‚ Zone of tolerance‚ Factors influencing customer expectation of services Customer

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    service design

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    Service Operations Management for Aviation 1. Introduction Today’s focused surroundings in the air transport industry has never been harder or additionally unforgiving. More players are one key stumble far from focused elimination. Approaches that worked in the past essentially don’t cut it in today’s hyper-focused commercial center. As per a later study on high execution in the carrier business‚ there are key goals carriers need to deliver to go through today’s progressively dubious times:

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    Introduction to the Internet and Online Auctions The Internet is a network of networks that links together computers using the TCP/IP protocols. A definition of the Internet is (1) a global network connecting millions of computers. The World Wide Web (WWW) uses the internet services and more to allow users to share documents‚ images and various other types of media. Webopedia define the World Wide Web as (2) a system of Internet servers that support specially formatted documents. The documents

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