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    in putting our fires was in New Amsterdam in 1647‚ Governor Peter Stuyvesant. He appointed Surveyors of Buildings‚ they were a group of men that acted as fire wardens. Their duties where to perform fire prevention‚ and fine any violators. In 1658‚ The New Amsterdam Fire Company was founded. It consisted of eight men who would patrol at the hours of 2100 to sunrise. Their gear consisted of hooks‚ ladders and leather buckets. Culture is one of the basis for the fire service‚ there is a set of “shared

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    Service Marketing

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    1.0 OVERVIEW OF THE SERVICE INDUSTRY We have always had service industries‚ and indeed there are numerous biblical references to services as diverse as inn keeping‚ money lending and market trading. Over time‚ the service sector has grown in volume and in the importance attributed to it. According to Baker J.M et al‚ The Marketing Book 5th Ed‚ (2003)‚ early economists saw services as being totally unproductive‚ adding nothing of value to an economy. He quotes Adam Smith as having included

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    Web Services

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    A NEW APPROACH TO AUTOMATIC WEB SERVICES COMPOSITION by Luong Viet Phong A thesis proposal submitted in partial fulfillment of the requirements for the degree of Master of Engineering. Examination Committee: Prof. Vilas Wuwongse (Chairman) Nationality: Vietnam Previous Degree: Bachelor of Information Technology Ho Chi Minh University of Technology

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    “ Consumer Knowledge” CK is the information stored in memory that is relevant to the purchase‚ consumption and disposal of goods and services. - Brand Associations: Linkages in memory between the brand and other concepts‚ these linkages (what consumers know) are known as Beliefs/Perceptions BA include beliefs about brand’s attributes and its consumption benefits Ex. Of consumer responses are: want to buy brand extensions‚ recommend brand and pay a higher price for the brand Ex. Of BA:

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    Self service

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    Self service Self service is the practice of serving oneself‚ usually when purchasing items. Common examples. Automatic Teller Machines (ATMs) in the banking world have also revolutionized how people withdraw and deposit funds; most stores in India ‚ where the customer uses a shopping cart in the store‚ placing the items they want to buy into the cart and then proceeding to the checkout counter/aisles; or at buffet-style restaurants‚ where the customer serves their own plate of food from a large

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    Customer Service

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    CAMBRIDGE ASSOCIATION OF MANAGERS GRADUATE DIPLOMA IN HOSPITALITY‚ TOURISM AND RECREATION. CUSTOMER SERVICE CUSTOMER SATISFACTION IN HOSPITALITY AND TOURISM INDUSTRY [A CASE STUDY OF WHITESANDS BEACH HOTEL] DONE BY : LYNETTE A. NYAGAYA CANDIDATE NO: CAM / 2008 / GD/ KEN/ 00425 PURPOSE : Fulfillment of CAM graduate diploma in hospitality‚ tourism and Recreation. [Customer service] Dated July 2008 Presented to : Cambridge Association of Managers‚ International Examinations‚ Cambridge‚ UK

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    As of today internet online searching has become every person’s habit and necessity of life. But we tend to forget that we left our tracks of identity over the internet. How safe would this be for every individual who use internet searches. Almost every person now uses online searching taking from daily grocery to buying a house or a car. Online searches bring them everything from around the globe to their doorstep. As the article "Will you let them store your dreams?" published in Newsweek by Steven

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    Service Tax

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    2011 TO 30.06.2012 A. 1. NEW EXEMPTIONS/AMENDMENTS IN/WITHDRAWAL OF EXISTING EXEMPTIONS Rate of service tax restored to 12% As per section 66‚ the charging section under earlier regime‚ rate of service tax was 12% of the value of taxable services. However‚ the rate of service tax was reduced to 10% vide Notification No. 8/2009 ST dated 24.02.2009. With effect from 01.04.2012‚ Notification No. 02/2012-ST dated 17.03.2012 rescinded the said notification and the rate of service tax was restored to 12%

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    civil services

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    Reading Between the Lines: PREPARING FOR THE CIVIL SERVICES EXAMINATION Designed‚ Written and Compiled by Nikhil Pavan Kalyan‚ IAS Contributions by: Ravi Shankar Shukla‚ IAS Shena Aggarwal‚ IAS Vibhu Goel‚ IAS Ajay Singh Tomer‚ IAS Ramachandran R‚ IAS K Thavaseelan‚ IAS Anupam Saha‚ IAS Harshika Singh‚ IAS Bhuvnesh Pratap Singh‚ IAS Rukmani Riar‚ IAS Nitesh Patil‚ IAS Suhas Sivanna‚ IAS Prince Dhawan‚ IAS Surabhi Malik‚ IAS Mangeh Kumar‚ IAS Dr. Piyush Singla‚ IAS Rajanvir

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    Web Services

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    What are Web Services Web service is any piece of software that makes itself available over the internet and uses a standardized XML messaging system. Because all communication is in XML‚ web services are not tied to any one operating system or programming language--Java can talk with Perl; Windows applications can talk with Unix applications.  Here are the benefits of using Web Services Web Services allows you to expose the functionality of your existing code over the network. Once it is

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