Measuring the services quality of Celcom Broadband in Politeknik Kota Kinabalu Azrin Bin Jalasi Jabatan Perdagangan Politeknik Kota Kinabalu azrin@polikk.edu.my Noorain Imbug Jabatan Perdagangan Politeknik Kota Kinabalu Noorain@polikk.edu.my Ramdan Ali Jabatan Perdagangan Politeknik Kota Kinabalu Ramdan@polikk.edu.my Abstract The main focus of this study is to investigate the customers’ satisfaction towards the Celcom Broadband services quality in Politeknik Kota Kinabalu
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spending so much time are because of the internet. Internet has made people to connect with the world. One cannot imagine a life with internet. It has become so popular in people lives. Internet has made communication and access to information easy. Though internet has made people lives simple and convenient its has also wreaked havoc in their lives. The writer will show the advantages and disadvantages of using the internet. Oxford dictionary( ) has defined internet as ‘a global computer network providing
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Make extra money (make money fast without a job) Peddle your knowledge and services on www.elance.com www.guru.com Seek out yield: Average yield for the MSCI EAFE index of overseas stocks is 3.03% compared to 2.12% for the S&P 500. Stash some of your extra cash in the SPDR S&P Int’l Dividend ETF. Buy a REIT fund: Some aren’t taxed if they pass 90% of taxable income on to investors‚ so yields are higher than dividend funds. Don’t invest more than 5%-10% of your portfolio. Invest in
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MKTG1255 – SERVICE QUALITY PRACTICE MULTIPLE CHOICE QUESTIONS THE QUESTIONS ARE FOR PRACTICE ONLY. THERE IS NO INDICATION THAT YOU WILL BE ASKED THE SAME QUESTION(S) IN THE FINAL EXAM. 1. ____________ represent a special type of order taking that entitles customers to a specific unit of service. a. Suggestions b. Reservations c. Trackers d. Repossessions e. Contracts 2. Which of the following is NOT considered an example of a hospitality element? a. Greeting b. Toilets and washrooms c. Advice
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BACKGROUND FOR THE STUDY The Internet has grown tremendously during the past years. It radically changes the way people live‚ work and consume. It represents a tremendous opportunity as well as threats. As Chaffey and his colleagues (2003‚ p. xi) state: ¡°It gives consumers a much wider choice of products‚ services and prices from different suppliers and the means to select and purchase items more readily. For organizations‚ it gives the opportunity to develop new markets‚ to improve the competitiveness
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generation (3G) mobile services auction was reschedule to February 2010 as we shared in our earlier news. Before the long expected 3G auctions‚ telecom experts advised prospective operators to search for the High-end customers in their existing subscriber base and prepare to them to shift to high speed download with the 3.5G that the third generation spectrum would facilitate. The telecom expert’s view at a 3G India Mobile Operators Executive Summit was that the new service could lead to explosive
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information technology impacted and transformed the service landscape in a significant way. The impact of information technology on the banking industry is quite remarkable and banking is now easier than ever to say the least. There are 5 advances in information technology that have greatly impacted and helped to transform banks‚ such as FNB. The first advance is the rapid growth of the Internet. Value can now be easily provided to customers through services that gather raw data and then transform it
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without the network service provider? The answer to that question is absolutely no where. They could be used to play games‚ store numbers may be even take photographs but without the service providers they would be of absolutely no use. Among the many service providers of the world one of the prominent names is Vodafone. Vodafone Australia is one of the most used network service providers in Australia. Likewise‚ World wide it is one of the most recognized cellular network service brands in the world
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Number: Candidate ID: Employee No: Year: FY 201_ - 201_ INFOSYS LIMITED SERVICE AGREEMENT THIS SERVICE AGREEMENT executed on [date of signing] is with effect from Date of Joining ............................. to the successful completion of Foundation Programmed Training and up to a period of 12 months from the Date of Allocation to a Practice Unit at Infosys Limited (hereinafter referred to as the "Service Period") BETWEEN: M/s. Infosys Limited a Company incorporated under the Companies
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and Legal framework of the principles which govern Civil Service employment 1. The Principle of Merit and Fitness The merit and fitness system is the process of promoting and hiring government employees based on their ability to perform a job‚ rather than on their political connections. A person’s qualifications are to be determined by competitive examinations as far as practicable. The system secures efficiency in government service and promote social justice because it guarantees equal opportunity
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