Marketing ------------------------------------------------- ------------------------------------------------- COURSE WORK TITLE (Assignment No. and/or essay/dissertation title) A CASE STUDY ON CUSTOMER ACQUISITON AND RETENTION ON THE AIRLINE SERVICE INDUSTRY DEADLINE DATE: 13 July 2012 I certify that this assignment is my own work. It does not reproduce anyone else’s work without proper acknowledgement. Signed By: Alexander Glenn Sugiarto Date: 10 July 2012 Tick the appropriate box:
Premium Airline Southwest Airlines Low-cost carrier
how the airline industry does to make up for the profits with their new “simplified low-cost pricing.” It’s also the sign that major carriers like AA‚ Delta‚ and UA are being forced to cut some of their expensive prices as rival discount airlines rapidly expand. So far‚ the price-cutting is still happening only in certain cities‚ and not nationwide. They are doing that technique to attract customers from other airlines and to create customer loyalty among regular flyers. Meanwhile‚ the airline needs
Premium Airline Low-cost carrier Southwest Airlines
Valuation Ratios in the Restaurant Industry 1. Drivers of price-to-book equity and price-to-earnings multiples include: a. Company’s profit margins‚ that is‚ the entity’s ability to generate abnormal earnings. These are in turn driven by industry performance and maturity; mature industries are saturated and firms experience low growth rates and ROE. Profit margins are also driven by rivalry within the industry‚ where low competition means that the company can expect a larger market share
Premium Company Debt Finance
AEROSPACE MANUFACTURING INDUSTRY GM 105 Professor Hatton December 11‚ 2009 ___ Report Completed By: Sarah Gregory Leslie Horton Staci Miles Lauren Rolson Marcin Skubala TABLE OF CONTENTS INTRODUCTION 4 BACKGROUND 4 DOMINANT ECONOMIC INDICATORS 5 1. Market Size 5 2. Scope of Competitive Rivalry 6 3. Number of Companies in the Industry 7 4. Customers 8 5. Ease of Entry/Exit 8 6. Technology/Innovation 9 7. Product Characteristics 10 i. Government 10 ii. Commercial
Premium Boeing Aerospace Airline
Financial Ratio Analysis Singapore Air and Emirates Airlines Emirates Emirates Airline group has started its 1st routes out of Dubai with only two aircraft in 1985 by the Govt. of Dubai and it was supported by the creator of Germania (German Airline). Emirates airline had started their operations with flights to Mumbai and Karachi and then followed by Delhi in September. These days the industry is measured to be a subsidiary of The Emirates Groups which is headquartered in Dubai‚ UAE. The group
Premium Singapore Airlines Airline Qantas
INTRODUCTION: Aviation industry plays a key role in economic development‚ growth of tourism and social development. The Indian Aviation industry has witnessed a turbulent phase over the last few years. In the recent years‚ the industry saw the emergence of the low cost carriers and liberalisation of government norms which impacted the global aviation industry. More recently‚ the global economic downturn of 2008 dealt a severe blow to the aviation industry the world over. The article gives a brief
Premium Airline Mergers and acquisitions Low-cost carrier
EXECUTIVE SUMMARY Global Pharma Industry is likely to grow at a CAGR of 5% to US $ 1 Trillion by 2013 The Pharmaceuticals Industry in India is the world’s 3 largest in terms of volume and stands 14th in terms of sale. Domestic pharma sector benefitted from increased thrust on Rural Health through bigger budgetary allocations in the Budget of 2009-10 According to PWC in 2010‚ India joined the league of Top 10 global pharmaceutical markets in terms of sales by 2020 with value reaching
Premium Pharmaceutical industry Generic drug
Summary of the Company American Airlines‚ Inc. (American) was founded in 1934 and is the principal subsidiary of AMR Corporation. American provides aircraft services to around 160 destinations around the world. American Airlines has connections to 3 regional carriers. Two carriers are owned by AMR (American Eagle and Executive Airlines). The third carrier is owned by a third party (Republic Airways Holdings) that has no connection to AMR. These regional carriers serve to connect feed from
Premium Financial ratio Financial ratios American Airlines
Industry Analysis of the Airline Industry An Industry in which I have a potential future interest for an entrepreneurial venture is the ever changing airline industry. Although facing tough numbers after the 9/11 attacks‚ I have always held an interest for this industry. There are several basic economic characteristics for this industry. There are many opportunities‚ there are also many threats. The airline industry was heavily regulated by the Civil Aeronautics Board (CAB) for close to
Premium Airline Federal Aviation Administration Southwest Airlines
Question 4 K Chapman 2007 | Industry Average | Difference between 2007 and Industry Average | GPR 36.68% | 43% | 6.32% | NPR 20.22% | 39% | 18.78% | ROE 38.65% | 45% | 6.35% | Tuesday 5th of June 2012 Report to K Chapman regarding gaining a loan to expand the business The following report has been prepared for K Chapman‚ to evaluate the financial status of the business. K Chapman is looking to expand within the business. K Chapman has applied to be granted a loan from
Premium Ratio Generally Accepted Accounting Principles Loan