ABV- INDIAN INSTITUTE OF INFORMATION TECHNOLOGY AND MANAGEMENT – GWALIOR Assignment on SERVICES & VALUE CHAIN SUBMITED BY ABHINAV ANAND LALIT SHARMA PRINCE TYAGI 2013-ITES-001 2013-ITES-013 2013-ITES-018 SERVICES & VALUE CHAIN INTRODUCTION WHAT IS SERVICE? Services are a means of delivering value to customers by facilitating outcomes customer want to achieve‚ without the ownership of specific costs or risks. Outcomes are possible from the performance of tasks and they
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MBAA815 DFA Prof Curt Abel Assignment #1 – Whole Foods Case Study Strategy recommendation for Whole Foods – Organic and Non-organic Product Line Creation Executive Summary The demand for organic food is presently at an all-time high‚ with sales growth of 20% each year. We can achieve profit growth at Whole Foods and maintain their social mission by creating a new private label product line which contains Organic and non-Organic products. Our social mission would have to have minor alterations
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Introduction Whole Foods divides the employees into teams‚ which are grouped by departments. Every team goal is to ensure the daily operations are run professional and profitable. The store has several different departments like Seafood‚ produce‚ specialty‚ bakery‚ customer service‚ floral‚ meat‚ prepared food and grocery. Based on the information provided these are the job title: Job A - Customer Service Clerk Job B - Customer Service Cashier Job C - Prepared Food Leader Job D - Prepared
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Intel’s Value Chain Since 1998‚ Intel has developed and used an e-business strategy to maintain relationships with its customers‚ employees and suppliers. The company’s goal is to become a 100% e-business enabled’ corporation. In terms of the value chain concept‚ Intel has reaped tangible benefits in the volume of business it does on the Web‚ as well as created savings of time and money for both itself and its customers. Intel’s strategy in terms of the primary value chain activities: Inbound
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The Whole Foods business model is completely dedicated to McGregor’s Theory Y (Kreitner‚ 2013). The entire route to market system relies on a conscious capitalism culture of shareholders‚ employees‚ and leaders that are committed to the heroic higher calling to “try to change the world‚” (Kreitner‚ 2013). Whole Foods believes that creating that culture will result in higher service levels‚ making happier customers that will drive continual growth. Whole Foods looks within and starts at the employee
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agreements with many external partners. More than half of all product innovations come as a result of such agreements. Currently‚ the company holds about 25‚000 active patents. 1 Operations - For its existing products‚ Proctor and Gamble’s value chain begins here with the acquisition of raw materials‚ packaging materials‚ and fuel. P&G uses suppliers to provide almost all inputs to the manufacturing process with the exception of a few chemicals that it produces in-house. Currently‚ the firm uses
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Value Chain Vs. Supply Chain Value Chain versus Supply Chain Value chain is a systematic approach to examine the development of competitive advantage and it consists of a series of activities that create and build value. In addition‚ it categorizes the generic value-adding activities of an organisation. The supply Chain key areas of concerns are forecasting‚ purchasing‚ production planning‚ warehousing and distribution; In addition‚ manufacturing of the product and its distribution. Additionally
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The value chain of a company‚ the concept introduced by porter is its entire product flow from the supplies to the customers and manageing the information flow such that the customer derives maximum satisfaction while the company increases its profidt. Dell’s value chaing is unique in the sense that the company sources all its components from vendors across the world‚ undertakes the financial assemply and sells it directly to the consumer. Dell’s model of selling and build-to-order have
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A)Process flow for placing order Choosing items: Burritos‚ Bowls‚ Tacos‚ Salads Choosing type of Meat/V eget ables Choosing Additional Toppings Wrapping and Payment Waiting in queue Selecting Food from Menu B)Operator’s Process Flow Take Selected Tortilla NO YES Wrap and Bill Add extras and/or Chips Add chosen Salsas Place chosen Bean type Chips/Extras Protein filling (Meat) YES Place Meat NO Place chosen type of Rice & Vegetables C)KANBAN u Chipotle is based
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Whole Foods Market Case Study 3.) Do you think John Mackey has a good strategic vision for Whole Foods? Why or why not? What do you like/dislike about the company’s motto “Whole Foods‚ Whole People‚ Whole Planet?” Do the motto and the principles underlying it (Exhibit 1) really matter at this company or are they just nice words and cosmetic window dressing? Explain. John Mackey’s vision for Whole Foods was “For Whole Foods to become an international brand synonymous not just with natural and
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