Value chain analysis Primary activities Inbound logistics Inbound logistics are about ensuring incoming materials and components are delivered on time and undamaged‚ are easily accessible and link to production requirements. In British airways this can apply to purchase goods for use in delivering services to customers. • Ongoing relationship with suppliers • BA and its suppliers work in partnership to deliver responsible procurement across the supply chain. • Food and
Premium Customer service Supply chain Sales
everyday. OCBC Bank depends on its IT infrastructure to ensure that there is no hacking and no system lagging‚ so when the customers are doing their daily banking transaction through the ATMs and internet banking‚ there will be minimal errors. Value Chain of OCBC Bank Primary activities Operations The customer service officers conduct anti-money laundering searches to check whether new customers are eligible to open an account with the Bank. It is necessary to conduct this check so to ensure
Premium Bank Customer service Online banking
Airline Industry SWOT Analysis A SWOT analysis--a review of strengths‚ weaknesses‚ opportunities‚ and threats--is a core requirement of any organization‚ and essential to understand any industry. The volatile airline industry is no exception. While individual airlines each analyze and make decisions based on their own situations‚ there are overall industry similarities that all airlines face‚ with each endeavoring to maximize strengths and opportunities while minimizing weaknesses and threats
Premium Airline Low-cost carrier
how the airline industry does to make up for the profits with their new “simplified low-cost pricing.” It’s also the sign that major carriers like AA‚ Delta‚ and UA are being forced to cut some of their expensive prices as rival discount airlines rapidly expand. So far‚ the price-cutting is still happening only in certain cities‚ and not nationwide. They are doing that technique to attract customers from other airlines and to create customer loyalty among regular flyers. Meanwhile‚ the airline needs
Premium Airline Low-cost carrier Southwest Airlines
AEROSPACE MANUFACTURING INDUSTRY GM 105 Professor Hatton December 11‚ 2009 ___ Report Completed By: Sarah Gregory Leslie Horton Staci Miles Lauren Rolson Marcin Skubala TABLE OF CONTENTS INTRODUCTION 4 BACKGROUND 4 DOMINANT ECONOMIC INDICATORS 5 1. Market Size 5 2. Scope of Competitive Rivalry 6 3. Number of Companies in the Industry 7 4. Customers 8 5. Ease of Entry/Exit 8 6. Technology/Innovation 9 7. Product Characteristics 10 i. Government 10 ii. Commercial
Premium Boeing Aerospace Airline
Value Chain Analysis “Value chain analysis (VCA) is a process where a firm identifies its primary and support activities that add value to its final product and then analyze these activities to reduce costs or increase differentiation.” The concept comes from business management and was first described and popularized by Michael Porter in Competitive Advantage: Creating and Sustaining Superior Performance 1985 The activity of a diamond cutter can illustrate the difference between cost and
Premium Marketing Wage Costs
Value chain analysis To analyze Bunnings value chain‚ an analysis of Bunning’s activities is necessary. As it shown in Micheal Porter’s theory‚ genetic value chain is made up by primary activities and support activities. Primary activities includes inbound logistics‚ operations‚ outbound logistics‚ sales and service. Support activities includes firm infrastructure‚ human resource management‚ technology and procurement. Bunning’s business basically fit this genetic mode. Primary activities is the
Premium Management Logistics Transport
The Value Chain All of the functions of a company—such as production‚ marketing‚ product development‚ service‚ information systems‚ materials management‚ and human resources—have a role in lowering the cost structure and increasing the perceived value of products through differentiation. As the first step in examining this concept‚ consider the value chain‚ which is illustrated in Figure 3.5.11 The term value chain refers to the idea that a company is a chain of activities that transforms inputs
Premium Customer service Customer Marketing
Abstract The airline industry is known to be the fastest mode of transportation throughout the United States. Consumers are constantly trying to find cheaper fares‚ while airliners are constantly analyzing consumer’s trends to decide how to charge fares. Airliners ultimate goal is to increase revenue. Sometimes the increase can lead to bad service and unfriendly competitive practices. The present day airline industry is dominated by larger air carriers. This paper will discuss why the airline industry
Premium Airline Southwest Airlines Pan American World Airways
MGT489 Industry Analysis of US airlines Industry Structure US airlines have been improved substantially over past few years | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013(Q1) | On-time arrival rate (% of domestic flights within 00:15) | 73.4 | 76 | 79.5 | 79.8 | 79.6 | 81.9 | 80.01 | Involuntary denied boardings (per 10000 passengers) | 1.12 | 1.10 | 1.19 | 1.09 | 0.82 | 0.99 | 1.06 | Mishandled bags (per 1000 passengers) | 7.05 | 5.26 | 3.91 | 3.57 | 3.39 | 3.09 | 3.15 | Flight
Premium Airline Southwest Airlines