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    Southwest Airlines’ Strategic Management Chungsun Park Nonhanhla Nene Mohit Khatri Junbai Ma HOS 407 – Strategic Management Dr. Richard L. Valente 12/12/2011 Table of Contents Executive Summary 3 Mission‚ Vision‚ Values‚ and Goals 4 Organizational Structure 5 Management Process and Roles 6 Porter’s Five Forces 6 Threat of New Entrants 6 Threat of Substitute Products 8 Bargaining Power of Suppliers 9 Bargaining Power of Buyers 10 Rivalry 11 The Roots of Competitive

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    Value Chain Analysis

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    Value Chain Analysis The value chain is an internal analysis that is used to examine the development of competitive advantage and to identify the value creating activities of the company. It also can add the value of the company’s products and services. Figure 2.6 Value Chain Analysis PRIMARY ACTIVITIES 1. Inbound logistic Maxis Telecommunication tried to provides many kinds of services for customer. Maxis receive Voice Messaging system from Tecnomen through network system. The software

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    Value Chain Analysis

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    BUSINESS RESEARCH METHODS Value Chain Analysis Submitted by: Team No: 10 Akanksha Jha 129278082 Anisha Khushlani 129272005 Deepthi Sunil 129278095 Pulak Kusumwal 129272003 Sri Ramya 129278034 Vanathi M.C 1292780 Submitted by: Team No: 10 Akanksha Jha 129278082 Anisha Khushlani 129272005 Deepthi Sunil 129278095 Pulak Kusumwal 129272003 Sri Ramya 129278034 Vanathi M.C 1292780 Infosys About the company: Infosys

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    Value Chain Analysis The diagram above shows us a chain of activities for a company that operates in a specific industry. It suggests that organisations that go through this chain of activities will add more value to their product/services‚ so that the company will gain marginal value for their products/services. If the activity runs efficiently‚ this specific company can gain advantage over other competitors. The Porter Value Chain classifies into different groups as product and support activities

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    Porter’s five forces framework 1. The threat of new entrants. In terms of economies of scale‚ Southwest fleet grew to 537 Boeing 737 aircraft providing service to 64 cities in 32 states throughout the United States‚ with 397 city pairs being served nonstop‚ by the end of 2008‚ thus has reached sufficient economies of scale. And Southwest Airline gains its cost advantage through the implementation of “low-cost strategy”. It not only flew planes point-to-point—short-haul flights bypassing the

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    SOUTHWEST AIRLINES CASE STUDY ASSIGNMENT – SUGGESTED STRUCTURE Cover page Contents page MAIN BODY INTRODUCTION (150 WORDS) Purpose of the report What does Southwest Airlines do? What is the background to the organisation? What industry does it operate in? What are its geographical markets? What products and services does it offer and what are the market segments? What are Southwest Airlines’ mission‚ vision and values? What generic strategy

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    Value Chain Analysis

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    QUESTION Michael Porter’s value chain analysis describes how particular resource categories contribute to the firm’s strategic performance. Demonstrate how this can be done using examples from an organization of your choice. INTRODUCTION Michael Porter introduced the value chain analysis concept in his 1985 book the Competitive Advantage. Porter suggested that activities within an organization add value to the service and products that the organization produces and all these activities should be

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    Southwest Airlines Motivational Profile A motivational profile can provide insights into whether a company is doing the right thing or requires improvements. Although nearly every company proclaims its goal is to deliver exceptional service‚ research confirms that the service quality of many corporations is below consumer expectations. Southwest Airlines has created a competitive advantage through valuing employees’ needs as a strategy that motivates them to provide better customer service (Hallowell

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    The domestic US airline industry has been intensely competitive since it was deregulated in 1978. In a regulated environment‚ most of the cost increases were passed along to consumers under a fixed rate-of-return based pricing scheme. This allowed labor unions to acquire a lot of power and workers at the major incumbent carriers were overpaid. After deregulation‚ the incumbent carriers felt the most pain‚ and the floodgates had opened for newer more nimble carriers with lower cost structures

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    JR Background Southwest: of June 18‚ 1971: Headquartered at Love Field in Dallas‚ it began flying with three Boeing 737 serving following Texas cities: Dallas‚ Houston‚ and San Antonio 2002: Recognized by Fortune magazine as the most admired Airline Company and listed in “100 Best Corporate Citizen” by Business Ethics 2004: Total operating revenue of $6.5 billion and 31‚000 employees. Evaluation Problem: 1. What is Southwest’s Strategy? 2. What is the basis on which Southwest build its competitive

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