CONSUMER BEHAVIOR 1.Consumer Orientation: A group of actions taken by a business to support its sales and service staff in considering client needs and satisfaction their major priorities. Business strategies that tend to reflect a customer orientation might include: developing a quality product appreciate by consumers; responding promptly and respectfully to consumer complaints and queries; and dealing sensitively with community issues 2.Learning: Measurable and relatively permanent change in behavior through experience
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Today I will talk on the topic‚ yes it is “Value of Money”. M oney plays very vital role in our life. Exchaging goods for other goods are now obsolete. With the help of money we can purchase any think we wish. Philoshipicallly speaking with money we cannot by everything but practically it is the basic thing which calculate the status of a person. If we divide the people in 3 category Rich‚ medium and poor than we can say that the poor people understands the value of money more than the other two. In india
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Organization Behavior management “Organizational behavior is a field of study that investigates the impact that individuals‚ groups and organizational structure have on behavior within the organization‚ for the purpose of applying such knowledge towards improving organizational effectiveness”. The above definition has three main elements; 1. first organizational behaviour is an investigative study of individuals and groups‚ 2. second‚ the impact of organizational structure on human
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The Impact of Values-Clarification on Ethics in the Helping Profession America is faced with an overwhelming abundance of moral and social problems which seem to consume the fragilely woven fibers of our nation. What has happened to America? What can be done to rescue the innocents in society from those who seem to prey upon them? Can one person make a difference? Those in the human service profession have felt a calling‚ have been affected by the seeming hopeless perils of the weaker members
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products or services. Marketers =>can emphasize the value of core products in a better way to target customers & expand business by targeting new customer groups. Profits: most useful applications of 80/20 rule in marketing relaters to profits. A company can earn 80% of its profits from the top 20% of its customer base. It helps company to focus on maintaining relationships with these top customers=> increases loyalty from customers will offer best value to companies. QUESTION 2: List and briefly characterize
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PROSOCIAL BEHAVIOR - summary Prosocial behavior —voluntary actions that are carried out to benefit others helping no obvious benefits for the person performing the behavior You hear a scream from outside your apartment window. What do you do? Example—Kitty Genovese homicide case (NY City) for 35 minutes she was repeatedly attacked and stabbed 38 people watched from their windows no one helped no one called the police how do you explain this lack of assistance?
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Personality Model: A personality assessment model that taps five basic dimensions. 1. Extroversion 2. Agreeableness 3. Conscientiousness 4. Emotional Stability 5. Openness to Experience. How do the Big Five traits predict work behavior? 1. Extroversion: The quality of being comfortable with relationships (Sociable‚ gregarious‚ and assertive). Higher performance – Enhanced leadership – Higher job & life satisfaction. 2. Agreeableness: The ability to get along with
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necessities of life. However in the present era of globalization and the fast moving world‚ clothing is no longer considered as only a basic necessity rather they tend to add value to our personalities and give non verbal information regarding our backgrounds‚ lifestyles‚ attitudes‚ preferences and even represent our personal identity (Tam‚K.K.‚ p1) The modern era of marketing has identified the importance of branding as one of the key elements to develop competitive advantage. With the rising
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CONSUMER BEHAVIOR – UNIT ONE INTRODUCTION OF CONSUMER Earlier consumer were related to the monetary exchanges disregarding the service sectors but these days the consumers are not only limited to the values of money but alsoto intangible objects like services from hospitals‚ telecommunications‚ academic institutions etc. Any organizations’ potential audience or general public can be considered as consumers. Examples of such may fit to the citizen of the nation to the Election commission or
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c ORGANIZATIONAL BEHAVIOR Student : PHUNG VAN TUNG (TONY) Lecturer : Prof. FIDEL A. OBLENA School year : SY 2013 – 2014 Semester : 1st Semester 1. Explain the importance of Organizational Behavior (OB) to: a. A company - The behavior of company with customer or partner in business. It should be effect to brand and prestigious of company. - Make trust from employees who must bring into play the company’s traditions and prove them ability. - By understanding how to get
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