There are eight such dimensions of quality. These are: 1. Performance: It involves the various operating characteristics of the product. For a television set‚ for example‚ these characteristics will be the quality of the picture‚ sound and longevity of the picture tube. 2. Features: These are characteristics that are supplemental to the basic operating characteristics. In an automobile‚ for example‚ a stereo CD player would be an additional feature. 3. Reliability: Reliability of a product is
Premium Joseph M. Juran Quality management W. Edwards Deming
Term Project Report Total Quality Management Table of Contents 1. Executive Summary 3 2. Introduction 5 3. The meaning of quality 6 4. Understanding customer needs and expectations 7 5. The importance of quality 9 6. The evaluation of Quality management 14 6.1. Inspection 14 6.2. Quality control 15 6.3. Quality assurance 15 6.4. Total quality management 17 7. Important elements of TQM 19 8. How to introduce TQM 22 9. Levels of TQM 22 10. Sustaining TQM
Premium ISO 9000 Quality management Quality management system
2013) 2. The total quality approach is as follows: “Total quality consists of the continual improvement of people‚ processes‚ products (including services)‚ and environments. With total quality anything and everything that affects quality is a target for continual improvement. When the total quality concept is effectively applied‚ the end results can include organizational excellence‚ superior value‚ and global competiveness.” (Goetsch & Davi‚ 2013) 3. The key elements of total quality are composed
Premium Quality management Total quality management PDCA
1-888-JUNK-VAN Case The problem presented in the 1-888-JUNK-VAN case involves the founder of the company Marcus Kingo trying to choose on the best information technology tool that would reduce order entry errors and allow his business to grow. The root problem is Information errors and inefficiencies‚ which are impacting operations‚ reputation with customers‚ and increasing costs. Mr. Kingo’s goal to wanting to grow his business into a franchise‚ he needed to find a way to streamline the information
Premium Microsoft Access Enterprise resource planning
one of the most popular paintings in the National Gallery. It is the painting that is most often reproduced on cards‚ posters‚ mugs‚ tea-towels and stationery. It was also the picture that Van Gogh was most proud of. Van Gogh‚ Sunflowers‚ 1888 It was painted during a rare period of excited optimism‚ while Van Gogh awaited the arrival of his hero‚ the avant-garde painter Paul Gauguin. The lonely and passionate Vincent had moved to Arles‚ in the South of France‚ where he dreamed of setting up a
Premium Vincent van Gogh Paul Gauguin
Looking to get behind the wheel of a great wheelchair van? Whether you are new to wheelchair vans‚ or have driven a dozen‚ renting a Ford Wheelchair Van Rental in Tacoma is a great way to check out what’s new in the market or if you need one for a short period of time. When you rent a wheelchair van‚ you are able to test out a vehicle and explore the many different models and features available. With so many optional features‚ it can be tough to choose which ones might be useful or not without first
Premium Automobile Vehicle Transport
6 December 2013 Aristotle’s account of the Cardio Vascular system Aristotle’s description of phenomena in the living world‚ in particular animal anatomy and the causes of natural processes in the body‚ were far more advanced than that of his predecessors. His value of empirical research aided and ultimately enabled him to study a variety of natural phenomena. In this paper‚ I will focus on Aristotle’s account of the anatomy of the heart and its relation with a network of other organs (modernly
Premium Heart Blood
One of the most frequent and well-known subjects of van Gogh’s paintings was the artist himself. Van Gogh initially considered the idea of portrait painting as practical and one of the most consistent ways for an artist to provide for themselves and to buy supplies to continue their work‚ “I should succeed in replacing in goods the money spent…then‚ something practical I can do is portrait painting.” (van Gogh.) As van Gogh’s finances ran low‚ he was no longer able to pay models to pose for his portraits
Premium Self-portrait Vincent van Gogh Painting
Van Gogh is a widely famous artist of the late 1880s. He is most famous for his work Starry Night. Born in 1853‚ Vincent’s artistic career started in his twenties after having many different types of careers (Living with Art 11). From being a student to a preacher to a bookseller‚ he finally found a life of art (Van Gogh Museum). He seemed to have struggled greatly with self-esteem and self-worth‚ as he struggled with many women in his short time and‚ as his work shows‚ his art follows his path of
Premium Vincent van Gogh Paul Gauguin The Starry Night
message shown in the story Rip Van Winkle. Rip Van Winkle is about a man who slept through the American Revolution for twenty years. During those twenty years he slept‚ his village and the whole country underwent a major change that affected the future of America. Written during the early 1800s when American literature was heavily influenced by the Europeans‚ Washington Irving portrays America’s search for an identity through one of the first true American literature‚ Rip Van Winkle‚ using elements and
Premium F. Scott Fitzgerald Washington Irving Rip Van Winkle