PRESERNING AND APPLYING HUMAN EXPERTISE- KNOWLEDGE BASED SYSTEM Presented by: Estrada‚ Marry Jane P. Duterte‚ Ferdinand E. IS3B Presented to: PRESERVING AND APPLYINGHUMAN EXPERTIES: KNOWLEDGE-BASED SYSTEM Knowledge-Based Systems- are adept at preserving capture and/or discovered knowledge for later sharing and/or application. From end-user’s perspective Knowledge-Based System has three components: * Intelligent Program * User Interface * Problem-Specific database(“Workspace”)
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B2B and knowledge management Presented by Institution Part one Relate B2B to the four P’s of marketing (product‚ price‚ placement‚ promotion) B2B is an abbreviation for Business-to-Business‚ which stands for commercial transactions between businesses‚ for example between a wholesaler and a manufacturer or between a retailer and a wholesaler. B2B is used in marketing therefore has a strong relationship with Porter’s four P’s of marketing. B2B
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Knowledge management is the process of capturing‚ developing‚ distributing‚ sharing‚ and effectively using organizational knowledge. It refers to a multi-disciplinary approach to achieving organizational objectives by making the best use of knowledge (Cortada‚ 2000). Customer relationship management refers to the strategies that companies use to manage and analyze customer interactions‚ purchase history‚ personal interest‚ buying preference and data throughout the customer lifecycle‚ with the goal
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Question 1 – What is Knowledge Management? Elaborate Your Views: PART A (i) A good operational definition of knowledge management is the deliberate introduction of an improved and more effective information environment (Koenig‚ 1999‚ p. 77) My Answer: Knowledge‚ by definition: is broad and wide in its scope. This statement seems to imply knowledge to be of an explicit nature. Explicit knowledge is “information or knowledge that is set out in tangible form” (Koenig‚ May 2012): which
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focused on purchasing business solutions to fit their specific needs. Customers were searching for more value based business solutions such as consulting‚ financing‚ systems integration‚ and other solution based services. This shift from a pure product business to a service focus and solutions approach increased the complexity and knowledge intensity of Siemens’ business. As Joachim Döring‚ ICN manger recalls: “Suddenly‚ our salespeople were facing the challenge of having to offer solutions rather than
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headquartered in Purchase‚ New York‚ United States‚ with interests in the manufacturing‚ marketing and distribution of grain-based snack foods‚ beverages‚ and other products. PepsiCo was formed in 1965 with the merger of the Pepsi-Cola Company and Frito-Lay‚ Inc. PepsiCo has since expanded from its namesake product Pepsi to a broader range of food and beverage brands‚ the largest of which include an acquisition of Tropicana in 1998 and a merger with Quaker Oats in 2001—which added the Gatorade brand
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Lotus and IBM Knowledge Management Strategy An Overview September 2000 A Lotus Development Corporation White Paper Copyright 2000 Lotus Development Corporation. All rights reserved. Not for reproduction or other use without express written consent of Lotus Development Corporation Table of Contents The Dynamics of Knowledge Management People‚ Places & Things The Raven Development Project Implementation Scenario Conclusion White Paper Description This overview describes the Lotus
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What is a knowledge-based system? A system which is built around a knowledge base. i.e. a collection of knowledge‚ taken from a human‚ and stored in such a way that the system can reason with it. Example: System: What is the patient’s name? User: George Smith System: What is the patient’s age? User: 52 years System: Is the patient male or female? User: Male System: What are the symptoms? User: Headache dizziness upset stomach high fever System: When did these symptoms first appear? User:
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Assignment 1. Introduce the Company Background‚ and indicate its industry. Xerox Corporation is an American multinational document management corporation that produces and sells a range of color and black-and-white printers‚ multifunction systems‚ photo copiers‚ digital production printing presses‚ and related consulting services and supplies. Xerox Corporation provides a portfolio of business process and information technology (IT) outsourcing support‚ document technology and solutions. Through
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Journal of Knowledge Management An evaluation of knowledge management tools: Part 1 – managing knowledge resources Peter Massingham Article information: To cite this document: Peter Massingham ‚ (2014)‚"An evaluation of knowledge management tools: Part 1 – managing knowledge resources"‚ Journal of Knowledge Management‚ Vol. 18 Iss 6 pp. 1075 - 1100 Permanent link to this document: http://dx.doi.org/10.1108/JKM-11-2013-0449 Downloaded on: 22 January 2015‚ At: 18:50 (PT) References: this document
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