What is TQM? Total Quality Management (TQM) is a structured system for meeting and exceeding customer needs and expectations by creating organization-wide participation in the planning and implementation of improvement (continuous and breakthrough) processes. Why TQM? In a global marketplace a major characteristic that will distinguish those organizations that are successful will be the quality of leadership‚ management‚ employees‚ work processes‚ product‚ and service. This means that products
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Question 1 Characteristics of bad systems To be useful‚ the information system must possess the characteristic of reliability‚ relevance‚ understandability‚ complete‚ accurate and comparability. However‚ in order for Encik Khalid to detect problems occur with the current or new system are based on the characteristics of bad system which are unreliable‚ irrelevance‚ not understandable‚ incomplete‚ inaccurate‚ and incomparable. The first characteristic is unreliable. Encik Khalid may detect the
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Student name : Student ID : Operation Management: CHAPTER 7 – Capacity and Facilities Design Question 7-8: Facility layout refers to the arrangement of activities‚ processes‚ departments‚ workstations‚ storage areas‚ aisles‚ and common areas within an existing or proposed facility. The basic objective of the layout decision is to ensure a smooth flow of work‚ material‚ people and information through the system. We can list five goals of facility layout such as the following: 1. Eliminate wasted
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summary on it. 2. What is a Sonnet? Write a summary on any 3 sonnets of William Shakespeare. 1. Prepare a chart of trigonometric table. Also write the identities (on a chart paper) 2. Write all theorems of similar triangles with proper diagrams and proof. (Both on a same chart) BIOLOGY 1. Model of nine different topics distributed individually to students Topics:- a) Human respiratory system f) Digestive system b) Mode of nutrition in amoeba g) Vile c) Circulatory
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. Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . Mathematics . . . . . . . . . . . . . . . . . . . . . . . Quotations Citing the work of others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 2 2 3 3 4 7 8 9 9 3 Conclusion 16 List of Tables 1 Example of a Table . . . . . . . . . . . . . . . . . . . . . . . . 6 i List of Figures 1 Example of a theoretical diagram . . .
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Several weaknesses of paper-based medical records have been identified‚ such as illegible handwriting‚ ambiguous and incomplete data‚ data fragmentation‚ and poor availability.1 In addition‚ paper records often become bulky with time‚ which leads to lack of overview. Because paper records still represent the usual medium for collecting and recording patient data‚ these weaknesses could impede the continuity and quality of care. Allow for all medical offices to send‚ receive‚ and share data & resources
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TOTAL QUALITY MANAGEMENT Quality -is the ability of a product or service to consistently meet or exceed customer expectations. Though quality is an abstract perception‚ it has a quantitative measure. Q= (P / E ) ‚ where Q=quality‚ P= performance (as measured by the Manufacturer)‚ and E = expectations (of the customer). Total quality management -is a management system for a customer focused organization that involves all employees in continual improvement of all aspects of the organization
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Chapter 6: Multiple Choice Questions 1. "Quality is defined by the customer" is a. an unrealistic definition of quality b. a user-based definition of quality c. a manufacturing-based definition of quality d. a product-based definition of quality e. the definition proposed by the American Society for Quality Control 2. Which of the following is not one of the major categories of costs associated with quality? a. prevention costs b. appraisal costs c. internal failures d
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Chapter 5 Process Analysis TRUE/FALSE 1. Process analysis is the documentation and detailed understanding of how work is performed and how it can be redesigned. Answer: True Reference: A Systematic Approach Difficulty: Easy Keywords: process‚ analysis 2. The four core processes that merit thorough analysis are supplier relationship‚ new service/product development‚ order fulfillment‚ and service/product recovery. Answer: False Reference: A Systematic Approach Difficulty:
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corporation and then it bought by Microsoft in 2000. INTRODUCTION: Microsoft Visio formerly known as Microsoft office Visio‚ It is diagramming software developed by Microsoft and supported by the windows operation g system. You can use Visio to create diagram using vector graphic. Visio offers many tools to help you to dream shapes fill color and text
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