B-TEC Health and Social Care Level 3 Year One. Unit 1 – Developing Effective Communication in Health and Social Care Unit Booklet 2011-2012 Student Name:______________________________ Please Note: You must keep this booklet safe. It is a requirement that‚ at the end of the unit‚ you will submit this booklet as evidence of your learning. A second copy of this booklet will not be given so if you lose it you must reprint it at your own expense and
Free Communication
1.1 Identify the different reasons people communicate Communication is essential for the human race. The different reasons people communicate are when: • we need to ask for something • when we need to get something • to make our feelings known to others • to ask people how do they feel • to let people know things • to teach‚ to learn ‚ to advice‚ to help‚ to live… We use communication every day‚ every time we interact with others‚ and without it we could not improve and develop ourselves
Premium Communication Tour de Georgia Person
SHC 21: Introduction to communication in health‚ social care or childrens or young people’s settings 1.1.1. Identify different reasons why people communicate. There are many reasons as to why different people communicate. The main reason is to express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences People communicate in order to establish and maintain relationships with others‚ to give
Premium Communication Nonverbal communication Writing
Quality Nursing Care (i) Table of contents PAGE 1. Introduction 1 2. Definition / Explanation of quality care 1 3. The Elements of quality care 1 4. Quality assurance and risk management
Premium Health care Medicine Quality management
HEALTH AND SOCIAL CARE COMMUNICATION LO 3 Communication modules When supporting service users‚ support workers interact differently with different people. For example‚ colleagues‚ management and the individuals themselves and their families and other communication with the different individuals may not always be smooth as expected. A lot of challenges occur when some people communicate inappropriately with others in ways that provoke or ehancating others. Thereby breaking the code of practice
Premium Communication
to Duty of Care in Health and Social Care or Children’s and Young People’s Settings 1. Undestand the implications of Duty of Care. 1.1 Define the term "duty of care’. Duty of care is an obligation that a person/healthcare worker acts towards others and public with watchfulness‚ attention and caution in a reasonable and civilized way. SU needs to know that his welfare‚ safety and interest are put in the centre of attention of any healthcare organisation. 1.2 Describe how duty of care affects own
Premium Health care Complaint Health care provider
ASSIGNMENT 204 Introduction to duty of care in health‚ social care or children ’s and young people ’s settings Task A Dear friend I have heard that you would like to work as a care worker and need to know more about “duty of care”. I wish to help and want to try clarify the term to you as much as I can. “Duty of care” is a phrase used to describe the obligation in your role as a care worker. You owe duty of care to your patients/service users‚ your colleagues‚ your employer‚ yourself and
Premium Care of residents Nursing home Geriatrics
of Nursing: Care‚ Compassion and Communication Module Code: SDH1042-N Module Leaders: Carol Wylie & Jacquie Horner Communicating with patients. A reflective account This reflective account will focus on my experiences whilst on practice placement within an orthopedic elective surgery ward. I will be reflecting upon my feedback received via the 360 degree interpersonal skills assessment tool and the interpersonal and communication skills within the practice setting to develop and
Premium Nursing Patient Knowledge
Title Principles of communication in adult social care settings Ref 21 Level 2 Credit value 2 Learning outcomes The learner will: Assessment criteria The learner can: 1. Understand why communication is important in adult social care settings 1.1 Identify different reasons why people communicate 1.2 Explain how effective communication affects all aspects of working in adult social care settings 1.3 Explain why it is important to observe an individual’s reactions when communicating
Premium Nonverbal communication Communication Tour de Georgia
Communication in health and social care Seeing‚ hearing Feelings Expression Feeling Expressing oneself Seeing‚ hearing Understanding Understanding Communication cycle Idea occur- think of something you want to communicate e.g. pass on info or persuade someone to do something. Message coded- think how you are going to say what you are thinking. Message sent- send the message verbally or otherwise. Message received- the other person sees/hears your message. Message is decoded
Premium Communication Writing Nonverbal communication