DIPLOMA IN BUSINESS MANAGEMENT (DBM) Answers of Business Communication Case I 1) Comment on the appropriateness of the sender’s tone to a customer. Letter is written in a simple and direct manner. There is no beating about the bush. Letter is brief but its convey the purpose and idea of the writer fully. Impolite and harsh language is avoided. 2. Point out the old – fashioned phrases and expressions. Heading and leatter head Reference Inside address Attention line Subject Salutation
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Communication in the pharmacy is important because it is a message that can be received verbal‚ nonverbal and there are barriers to overcome. In communication it can be a two way process because the sender creates a message and the receiver gives feedback. Sending a message can be given verbal or nonverbal. There may be conflict or ways you cannot send the message so learning how to communicate well will help improve barriers. Every day we communicate with other people‚ either a compliment or talking
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Overview a. Intrapersonal Communication Is the kind of communication that occurs within us. It involves thoughts‚ feelings‚ and the way we look at ourselves. known as "Self-talk" b. Communication Is a process of sending and receiving messages that enables humans to share knowledge‚ attitudes‚ and skills. c. Two Dimensions of Communication Verbal - uttered or spoken words towards an individual. Non-Verbal II. Non-Verbal Communication a. Definition Has been defined as communication without words. It includes
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pick up a magazine or a newspaper we are bombarded with advertisements whether for lifestyle products‚ new television shows or any other consumer goods or services that we may or may not need. Now whether one actually takes notice of this non verbal communication between companies and consumers is besides the point and as we are only viewing these images for a few seconds at a time‚ it is understood that the consumer can follow what is going on and is able to read visual images and what the particular
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The Power of non Verbal Communication. According to researched most of our conveyed communication is nonverbal. Non verbal Communication‚ or body language includes our facial expression‚ gestures‚ posture‚ eye contact‚ and our voice tone. When we are communicating with others we are continuously giving and receiving wordless signals. 1-Nonverbal Communication Cues can play 5 roles: (from article) * Repetition: they can repeat the message the person is making verbally * Contradiction: they
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Non verbal Communication Good communication is the foundation of successful relationships‚ both personal and professional. But we communicate with much more than words. Most of the messages we send other people are nonverbal. Nonverbal communication includes our facial expressions‚ gestures‚ eye contact‚ posture‚ and tone of voice. The ability to understand and use nonverbal communication‚ or body language‚ is a powerful tool that can help you connect with others‚ express what you really mean‚ navigate
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Non-verbal Language b. Verbal language ______________________________________________________________________________ 2. What is Non-Verbal Communication ? Non-Verbal communication - is the process of communication through sending and receiving wordless cues between people. In short‚ non-verbal communication is any communication that does not use words. -refers to any communication that does not use words. -the oldest form of communication much before oral communications or languages
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understanding non-verbal communications. John’s story is one of many stories that show how important are non-verbal communications. Understanding other people‚ having previous expectation of the situation‚ and changing the feeling of other people are all reasons why non-verbal communications are important to study. First of all‚ one of the most important things for doing business is communication‚ and good communication is based on understanding people. Non-verbal communications are one of the keys
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Communication “Wise men speak because they have something to say; Fools speak because they have to say something” ~Plato. There are many ways communication can be “spoken”. Communication is categorized into three main variations between living organisms: verbal‚ non-verbal‚ and written. Verbal communication is the most common type of transmission. Verbal is also probably one of the most complicated considering how many different variations there are of the human language. The process of verbal
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Evan Fridl Technology vs. Verbal Communication Technology after the industrial revolution has had an exponential growth‚ and the last thirty years has had the most rapid rate of growth ever in history. We’re now using devices that seemed impossible only half a century ago. With the birth of the cell phone‚ communication between individuals has become instant and very convenient. Although the technology is great‚ it has several drawbacks in many different ways. The article that I would like
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